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Quality Assurance Specialist - Call Center & Compliance

Job in Alpharetta, Fulton County, Georgia, 30239, USA
Listing for: MarketSource
Full Time position
Listed on 2026-06-08
Job specializations:
  • Quality Assurance - QA/QC
    QA Specialist / Manager, Quality Control / Manager
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below

Market Source is looking for a Quality Assurance Coordinator in Alpharetta, Georgia. The role involves ensuring quality assurance in regulated environments by monitoring agent interactions and conducting audits.

Responsibilities include analyzing QA metrics, collaborating with team members on quality solutions, and maintaining compliance with regulations. Candidates should have strong analytical and communication skills, with 2+ years of experience in call center quality assurance.

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