Quality Technician - Manufacturing

Hai Robotics is revolutionizing warehouse automation with intelligent robotics systems that deliver true customer value based on a unique combination of scalable standards with customer specific customization. Our mission is to empower fulfillment operations with cutting-edge technology and an obsessive customer focus.

Job Summary

The CEO of the Americas has a bold vision to transform the robotics industry across the region by rallying the AMER team around a mission rooted in customer obsession— not just robotic functionality. At Hai Robotics, success begins with understanding our customers’ challenges and delivering innovative automation solutions that drive measurable impact.

We are seeking a Quality Technician – Manufacturing to support quality operations within our manufacturing facility. This role is responsible for inspecting and testing incoming materials, components, and manufactured products to ensure compliance with engineering drawings, specifications, SOPs, and established quality standards.

The Quality Technician identifies and documents quality issues, verifies rework effectiveness, supports root cause and corrective action activities, and partners with Manufacturing, Engineering, Supply Chain, and Quality teams to ensure product quality throughout the manufacturing process.

Hai Robotics operates in a fast-paced environment where we “Work Hard, Have Fun, Make History.” In this role, you will collaborate closely with cross‑functional teams, build relationships with customers and industry partners, and help position Hai Robotics as a trusted leader in warehouse automation innovation.

You will join a world‑class team in an environment that combines the energy of a start‑up with the scale and ambition of a global robotics leader. This is an opportunity to play a meaningful role in expanding Hai Robotics’ market presence in the United States and globally, working alongside passionate professionals who believe that innovation, partnership, and exceptional service are key to customer success.

Essential Duties and Responsibilities

• Perform incoming inspections of materials, components, and parts in accordance with inspection SOPs, engineering drawings, specifications, and quality requirements.
• Inspect and test manufactured products for appearance, mechanical structure, electrical circuitry, functionality, assembly quality, and overall workmanship.
• Identify, document, and communicate non-conforming materials, components, and finished products.
• Complete inspection and test reports with clear and accurate descriptions of defects, abnormalities, and quality concerns.
• Verify repaired or reworked products to confirm corrective actions have effectively resolved identified quality issues.
• Track quality abnormalities, root causes, containment actions, corrective actions, and final resolutions.
• Maintain accurate electronic records of inspection results, non‑conformities, rework activities, and corrective actions.
• Perform re-inspection of overdue, quarantined, reworked, or previously rejected materials and products as required.
• Prepare and issue complete inspection reports following inspection and testing activities.
• Compile weekly and monthly quality reports, including inspection results, defect trends, recurring issues, and other quality metrics.
• Perform daily checks and routine maintenance of inspection instruments, gauges, testing devices, and other quality equipment.
• Ensure inspection and measurement equipment is properly maintained and calibrated.
• Support root cause analysis and corrective and preventive action activities related to manufacturing and supplier quality issues.
• Work cross‑functionally with Manufacturing, Engineering, Warehouse, Supply Chain, and other teams to resolve quality issues and…