Global Quality Manager - Power Solutions Network

Career Area:

Manufacturing

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands.

We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Caterpillar's Electric Power Division (EPD) is seeking a leader to drive and further develop our Power Solutions Network (PSN). Great progress and growth have been achieved since its inception in 2021. Growth has been rapid, and the business will continue to double in revenues per year. Due to this significant growth across all tri-spheres, we require a leader to bring a focus on strategic quality planning.

This role will develop quality strategies that ensure our customers receive the highest quality units every time. This role operates across the PSN and our internal facility teams, it requires great influencing skills and will readily rely on the teams globally to ensure we deliver for our customers.

You will shape how suppliers are onboarded, developed, and managed as it relates to their quality process from inbound receiving, in process validation right through to Pre Delivery Inspection. It also includes all quality functional responsibilities we have for first of kind units and product design validation activities. It is truly a very unique quality management role.

The ideal candidate will bring leadership experience, ability to lead in multiple cultures and time zones. Ideally you will be familiar with global quality standards and how we can apply them internally. We want a leader who is able to push the boundaries of normal processes and develops more effective, robust and efficient processes, utilizing technology tools where applicable.

This role is critical to the success of Caterpillars Large Electric Power Solutions (LEPs) Business. This role sources suppliers who will manufacture CAT Solutions (Standby and Prime Genset Enclosure units) for our division, serving our customers in the EAME region. The role requires a strong technical background along with a customer-focused mindset.

• Developing, implementing, monitoring, and optimizing quality assurance processes to ensure final products and services are compliant with quality standards and regulatory requirements.

• Communicating adherence to client requirements, product or service specifications, and ensures that their expectations are met to achieve high customer satisfaction rates.

• Recruiting, developing, and leading staff to accomplish personal and organizational goals, adhere to policies/procedures and promote a culture of continuous improvement.

• Managing process to achieve compliance for internal quality audits and coordinate external on-site audits; analyzing all product development and manufacturing procedures to identify deviations from quality standards and recommend and implement corrective actions.

• Bachelor's degree in Mechanical, Electrical or Manufacturing engineering, Quality Management, Supply Chain or related degree

• Decision Making and Critical Thinking: Extensive knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

• Influencing: Extensive knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

• Planning and Organizing: Working knowledge of the…