Histology Supervisor

Job Details:

Job Location:

United Digestive Pathology Services - Alpharetta, GA 30022, Position Type:
Full Time, Education Level: 4 Year Degree, Travel Percentage:
As needed for business requirements., Job Category:
Ancillary Services

The histology supervisor is a working histotechnician overseeing staffing, laboratory technical operations, workflow, quality assurance, and quality control programs.

Director, Pathology Services

• Overall Lab Operations/Staff Supervision
• Directs day-to-day lab operations including staffing, resources, access, throughput, reporting, and operational issues
• Ensures lab is appropriately staffed during operational hours; manages staff overtime to lab needs
• Ensures lab structure addresses changes in technology, operational processes, and lab needs
• Supervises day-to-day laboratory workflow, quality control, and quality assurance programs; coaches and directs team members on quality and technical concerns; oversees team task assignment(s) to achieve daily case sign-out goals.
• Directly supervises and evaluates full-time and PRN Histotechnicians and Grossing Technicians.
• Performs all steps necessary relative to hiring, evaluating, coaching, promoting, disciplining & discharging employees by following established HR policies
• Leads or participates in daily themed huddles focused on lab operations, efficiency, motivation, and highlighting metrics
• Leads monthly 1-on-1s with each Histotechnician and Grossing Technician
• Conducts/participates in regular staff meetings to keep staff informed of company policies and procedures.
• Applies histotechnician skills and experience to daily work, functioning as a working floor-Manager and contributing to the overall productivity and quality of the lab.
• Interact with physicians, patients, staff, visitors, and all customers via telephone conversations and in-person pleasantly and helpfully.
• Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information.
• Follows all CLIA Patient Safety Goals.
• Quality Assurance/Quality Control
• Performs daily check-ins with pathologists to discuss lab quality, workflow, and productivity
• Researches and addresses concerns raised by internal physician partners; communicates resolution back to initiating provider and safeguards against future occurrence through process improvement and training
• Facilitates positive working relationship between providers, lab leadership and team
• Demonstrates timely response and effective communication in resolving issues and concerns
• In collaboration with the Medical Director and Lab Leadership Team, develops and executes a comprehensive QA/QC Program
• Provides leadership to staff to ensure quality patient care by utilizing the performance improvement model to correct quality issues
• ImplementS and ensures Standard Work performed across all functional areas of the lab
• Ensures each team member is assessed and provided feedback and training (as appropriate) through Quality Review process; maintains a master log of quality review scores for lab
• Maintains established department policies, procedures, and objectives, including the areas of quality assurance, safety, environmental and infection control; leads annual review and approval process for policies and procedures
• Ensures appropriate incident reporting for quality control concerns; works collaboratively with all relevant parties to resolve incidents and maintain appropriate documentation
• Ensures adherence to quality assurance procedures such as quality control testing, instrument function checks, periodic maintenance; maintains appropriate records for these procedures
• Ensures compliance standards met as described by appropriate accrediting bodies such that accreditation is maintained without gaps
• Manages CLIA and state inspections and ensures lab readiness for these
• Develops and maintains appropriate protocols for equipment and staining to ensure high quality case materials for diagnostic purposes.
• Provides leadership and oversight when developing new staining protocols, optimizing and validating new tests, and ensures appropriate controls handling.
• Develops and revises policy and procedure manuals and maintenance logs to ensure compliance and accreditation readiness; reviews and signs off annually.
• Designs and maintains Quality Review procedure for all staff. Works in collaboration with other leadership team members to assess staff quality through this review process.
• Conducts regular quality…