Shift leader, Restaurant​/Food Service

700 Ronald Reagan Drive

Evans, GA 30809

Min: $16.00 Hourly |
Max: $18.00 Hourly

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This location is operated by an independent franchise owner. Benefits may vary by location. When applying, please note that current job availability is found by clicking the link to the franchise specific hiring website.

The Shift Leader, under the supervision of the General Manager and Assistant Managers, is responsible for planning, directing, and coordinating operations and hourly Team Members for a single restaurant.

• Support all restaurant operations and conditions to ensure the quality of the product and customer service.
• Role model and hold Team Members accountable to operational and quality standards.
• Assigns duties and responsibilities to Team Members based upon work requirements.
• Understand and practice safe food handling procedures to always ensure compliance with local health standards and Steritech readiness.
• Administer kitchen set up by creating prep sheets and station and cleaning duties.
• Foster open communication between Team Members and Management.
• Interview job candidates and oversee training of hourly Team Members.
• Train, retain, and develop Team Members to take on larger roles.
• Communicate with Team Members, guests, vendors and Hielan personnel for various needs.
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks.
• Assist management in monitoring food and beverage preparation, receiving and storage.
• Attend Manager and Certified Trainer meetings.
• Drive business results by utilizing Chili's systems to effectively control costs.
• Drive Guest engagement within the four walls of the restaurant and rectified Guest complaints.
• Perform basic register functions including voids, comps, discounts, and other table maintenance.
• When needed, may perform the duties of a food server, expediter, line cook, busser, or food runner.
• Dependable team player, prefers to work in a fast-paced environment, and has great multitasking skills.
• Ability to verbalize and clearly respond to guests and Team Members.
• Stands/walks 100% of shift and reaches, bends, stoops, and wipes frequently.
• Lifts and carries up to 70lbs, up to 20 times per shift; places these items on high shelves and in walk-in cooler and/or freezer.
• Works frequently in damp, hot work environment.
• Uses sharp knives and utensils, slicers and other kitchen machinery.

At Chili’s, you may start in one role. But, if you have the right combination of ingredients, there are plenty of places to go. Here’s what a possible career path could look like:

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Average Pay: $10 – $20 per hour

• One-to-one mentoring and coaching
• Ongoing training
• Skill development in hospitality, teamwork, salesmanship and a whole lot more

Salary Range: $45,000 - $60,000

Our training program will help you turn your natural leadership skills into a management role. After you have mastered hourly team member responsibilities, or if you have past leadership experience in a different capacity, your experience will help you prepare for the next level with Chili’s and the Assistant Manager role provides:

• 8-10 Week Training Program
• Area AO (Area of Ownership) Meetings
• A wealth of opportunities to hone your business and people skills

Salary Range: $50,000 - $70,000

After a minimum of six months as an Assistant Manager, you may be ready for your next big move up. As you continue to develop your leadership skills, you may enjoy such growth options as:

• Development through the EMERGE program to bring out the best leader in you
• Mentoring opportunities through the RISE program
• On‑the‑job skill training in schedule writing, budgeting, data analysis, and more

Salary Range: $65,000 – $90,000

When…