Sales Associate

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Full-Time and Part-Time opportunities available. Must be able to work 2 weekend days per month.

The Style Consultant will serve as a passionate brand ambassador, delivering exceptional service and creating memorable, personalized experiences that embody the Boden values. Build lasting customer relationships and drive sales through elevated, customer-centric interactions.

• Champion a customer-first mindset by ensuring every customer interaction reflects Boden’s culture, values, and service excellence
• Create memorable shopping experiences through personalized service and a deep understanding of customer needs
• Build and nurture customer relationships through consistent follow-up and thoughtful correspondence that drives loyalty and sales
• Utilize technology and virtual selling tools to connect with clients and showcase the full breadth of Boden products
• Stay informed and inspired by developing strong product knowledge and keeping up with fashion trends and industry insights
• Be a knowledgeable ambassador of the Boden brand – share the Boden story, values and product details with confidence and authenticity
• Maintain a polished and professional appearance, behavior, and performance that aligns with Boden’s values and heritage
• Support company initiatives related to product launches, customer experience and sales strategies
• Ensure a welcoming store environment by maintaining cleanliness, organization, and visual presentation standards
• Assist with stock tasks, including receiving deliveries, processing inventory, restocking the sales floor and maintaining back-of-house organization
• Assist with other related duties as requested

• At least 18 years of age or older
• 2 - 4 years' customer service experience preferred
• Strong verbal and written communication skills
• Excellent interpersonal skills with the ability to build and maintain strong working relationships
• Ability to operate POS system and handle various payment methods
• Ability to work in a goal-driven retail environment with frequent customer interaction
• Strong organizational skills and attention to detail
• Ability to effectively multitask in retail environment
• Enthusiastic team player with a positive energy and strong commitment to teamwork
• Ability to work flexible hours to meet the needs of the store including nights, weekends and holidays
• Ability to stand and walk for extended periods of time
• Ability to lift, carry, and move merchandise up to 50lbs
• Frequent bending, kneeling, reaching and other physical movements required for stocking, organizing and visual merchandising
• Manual dexterity and hand-eye coordination to hang and fold garments, attach tags, operate POS system, as well as perform other tasks requiring fine motor skills and attention to detail