Xfinity Retail Assistant Store Manager

Job Summary

This role leads the retail sales team to deliver exceptional customer service and meet sales objectives. It manages store operations, upholds merchandising standards, and optimizes inventory processes. The role also involves coaching staff and leveraging industry insights to drive business success.

• Coaching retail sales associates to meet sales targets and service metrics, fostering a culture of high performance and continuous improvement.
• Facilitating effective onboarding and ongoing development of new hires, ensuring they deliver an exceptional customer experience.
• Maintaining visual merchandising standards, ensuring consistent store presentation and operational functionality of product demos.
• Partnering with the Store Manager to coordinate staffing, scheduling, and resolving customer escalations efficiently.
• Implementing operational procedures to enhance store efficiency, focusing on inventory control and back‑of‑house organization.
• Leading inventory accuracy efforts through regular cycle counts and adherence to inventory management best practices.
• Analyzing performance data to identify sales trends and opportunities for process optimization within the store environment.
• Providing expert knowledge on products and services, staying abreast of industry trends to inform and educate the sales team.
• Maintaining regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

• Managing Sales Teams
• Retail Sales
• Sales

Bachelor's Degree (preferred, though alternative experience may be considered).

Relevant certifications if applicable.

5–7 years of relevant experience, preferably in retail sales management.

Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.