Showroom Manager - Avalon

Summary

The Showroom Manager at the Avalon location is responsible for leading daily showroom operations, delivering a luxury client experience, and supporting the Showroom Director. This role drives sales through clienteling and relationship development, sets performance standards for the team, and oversees staffing, budgeting, and operational execution.

• Achieve and exceed sales goals through sales strategies, clienteling, and sourcing new clients
• Evaluate team performance, provide coaching, and create action plans for staff development
• Monitor market competition and watch trends to inform selling strategies
• Strategically forecast, plan and manage payroll, staffing and other showroom budgets
• Manage daily operational tasks and uphold showroom standards for selling and service
• Assist with recruitment, retention and training; cascade product knowledge to the team
• Support teamwork and serve as a leader within the building in partnership with leadership

• 2+ years of retail service experience required, preferably in luxury retail
• Current knowledge of watch trends and marketplace competition
• High school diploma or equivalent; college degree or equivalent work experience preferred
• Proficiency with MS Office and experience using retail systems (labor management, inventory, sales reporting)
• Strong oral and written communication skills and ability to deliver exceptional client service
• Ability to work a flexible schedule including nights, weekends and holidays