Account Manager

Job Description

Employee Benefits Account Manager

Seeking a dedicated and professional Employee Benefits Account Manager to join a dynamic team. This role is integral to supporting the private sector clients, including those in the medical field, with a focus on providing exceptional service and maintaining strong client relationships. The ideal candidate will have a minimum of 2 years of experience in employee benefits.

• Salary Range: $65,000 - $75,000 annually
• Incentives:
  
  Performance-based incentives available
• Benefits:
  Comprehensive benefits package, including health, dental, and vision insurance
• 401(k):
  Employer match up to 3%
• Work Environment:
  Hybrid work model (1 day in-office per week, more during training)
• Travel:
  Minimal travel required (2-3 times per year for employee events and retirement meetings)

• Provide high-touch service and support to clients, including day-to-day HR team assistance and escalated employee support.
• Manage and maintain mid to large-sized accounts, ensuring client satisfaction and retention.
• Assist with quoting new and renewal business, working closely with senior team members on market proposals.
• Collaborate with the in-house service center to address client needs and manage the Ben Admin system.
• Communicate effectively with clients through various channels, including phone, email, and text.
• Support enrollment processes and create customized communication materials for clients.
• Maintain a professional yet approachable demeanor to build strong relationships with clients, particularly in the South Georgia region.

• Minimum of 2 years of experience in employee benefits (preferred). Candidates with less experience will be considered based on aptitude.
• Active Life and Health (L&H) license required.
• Experience with mid to large-sized accounts (150-1,000 employees) is highly desirable.
• Proficiency in Microsoft Office Suite and familiarity with CRM systems (e.g., Salesforce) is preferred.
• Strong technical aptitude and ability to adapt to various systems.
• Excellent communication and interpersonal skills, with a focus on being caring, responsive, and professional.
• Ability to work collaboratively in a team-oriented environment.
• Willingness to undergo a background check and drug screening as part of the onboarding process.