Designer​/Sales Specialist In-Store

Overview

The Designer/Sales Specialist position is responsible for driving results through the designing of custom spaces and other storage and organization solutions in store. This position is a strong leader and role model who displays excellent selling skills while maintaining a focus on exceptional customer service.

• Collaborates and works with customers to design customized plans in a clear and professional manner
• Drives all the services available with each customer interaction:
  In-Home Designing, In-Home Organizing, installation, financing, and loyalty
• Focuses on closing sales efficiently, to build repeat and referral business with customers
• Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals
• Leads the sales floor and performs other tasks or duties in partnership with Managers
• Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers and store employees
• Actively leads and participates in the daily maintenance of the custom space area and visual presentation of the store
• As a brand ambassador, enthusiastically drives, motivates, and supports all company initiatives by modeling and coaching professional and productive behaviors with store employees to achieve store goals
• Proficiently and consistently uses company tools and email

• Rewarding pay to recognize the value you bring to the team.
• Competitive health, dental, and vision plans to keep you and your loved ones well.
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
• Unique "1equals3" website for easy access to your benefits information and company updates.
• Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

• Peace‑of‑mind benefits:
  Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
• Family‑focused support:
  Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
• Work‑life balance boosters:
  Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
• Discounts galore:
  Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur‑babies matter!).
• Recognition you deserve:
  We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
• Thriving with diversity:
  Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.

• College degree preferred
• 2-5 years sales and clientele experience preferred
• Design experience and spatial intelligence
• Excellent communication and follow-up skills
• Maintains professional appearance and wears required dress code when representing The Container Store
• Knowledge and passion for following trends in the custom closets and retail industry
• Strong computer skills
• Ability to work in a constant state of alertness and a safe manner
• Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
• Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
• Ability to quickly separate the mission‑critical tasks from the lower priority tasks; focuses on the most value‑added projects of the day or week
• Strong time management and organizational skills with the ability to successfully manage multiple projects at once
• Possesses focused attention to detail while working quickly and accurately under pressure
• Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information.

The Container Store promotes a smoke‑free, drug‑free environment.

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.

Stores

Physical Requirements
State Specific Notices