Director of Relationship Management & Business Development Job Alpharetta area,Georgia USA,Sales

Director of Relationship Management & Business Development

As a key member of the Fiserv Debit Network group, the Director of Business Development and Relationship Manager plays a crucial role in supporting the Accel Network, STAR Network, and Money Pass Network for debit payment issuer and gateway growth. You will be the face of the Fiserv Debit Network business, sharing industry insights with existing and potential clients. Your responsibilities include communicating the value of the comprehensive Fiserv debit network solution, maintaining high levels of customer engagement, renegotiating client contracts, and serving as a subject matter expert in the payments industry.

What you will do:

Develop and enhance executive client relationships with key clients including the top 100 clients

Collaborate with various teams to drive business growth

Create and implement strategic plans for long and short-term objectives

Share market insights with key clients and act as the escalation path for issue resolution

Generate and analyze business review data on a regular basis

Assist merchants with improved authorization rates

Submit and manage project requests to ensure completion within defined SLAs

What You Will Need To Have:

5+ years of experience in managing large accounts with a focus on net new and add-on sales commitments and client retention, preferably in mid to large merchant environments
5+ years of experience in the debit payments industry
Strong financial and data analysis skills
Ability to travel up to 50% to client sites

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.