Security Officer Part Time Rover Patrol

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Part Time Rover Patrol in Alpharetta, GA
, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim-a-Shift platform. Learn more:  Join Allied Universal as an unarmed patrol professional at a dynamic tech and telecommunications location, where you will conduct routine patrols, maintain a visible presence to help reduce security-related incidents, and deliver outstanding customer service and communication.

In this role, you will support a caring, agile team that values reliability, innovation, teamwork, and integrity while creating a welcoming experience for employees and visitors.

Part Time

$29.00 / Hour

Day (Sat): 07:00 AM - 05:00 PM | Sun: 07:00 AM - 05:00 PM

This role will work within a Global Security Operations Center (GSOC) in Alpharetta, GA. The GSOC Agent or Specialist will be part of a team that provides 24‑hour monitoring and response of technology and physical security systems. The role is to detect, analyze, and alert others regarding any condition impacting the company's assets, business, or personnel. The role of Agent has built‑in room for growth (responsibility and compensation) into the Specialist role with the goal of all Agents becoming fully trained Specialists.

• Monitors various methods of communication to include email, chat, and phone; engages with internal and external customers
• Analyzes technical situations and escalates based on set requirements
• Provide technical support for a range of server platforms
• Initiates incident reporting and collaborates with Incident Managers for timely resolution
• Monitors and performs basic troubleshooting for network and server environments

• The main goal of the GSOC Specialist position is to maintain situational awareness, gather information from internal and external sources, coordinate incidents with security leaders and internal investigators, and disseminate information for priority matters
• This job will interact with customers, law enforcement, external parties, and employees at all levels of the organization
• Actively and consistently support all efforts to simplify and enhance the customer experience
• Initiate incident management for incidents under the authority of Corporate Security
• Receive information on multiple platforms, assess a situation to ensure pertinent requirements are gathered, and make informed decisions quickly to initiate appropriate actions during stressful situations
• Communicate with security leaders to coordinate the initiation of incidents in the case management system
• Document information and actions taken in the case management system
• Support security personnel by providing additional information through research of internal and external systems
• Prepare and disseminate security products at the request of security leaders
• Maintain situational awareness of ongoing incidents and events by monitoring internal systems and external open source systems
• Provide direct and indirect support to security personnel as needed throughout the duration of the event
• Monitor access control systems and surveillance cameras and investigate alarms and incidents
• Monitor external open source platforms for physical security threats to company assets and initiate incident management when appropriate
• Support all business units, facilities, and employees by addressing any emergency and non‑emergency incidents that come to the attention of the GSOC, whether security related or not
• Conduct special projects and assignments in support of the GSOC and…