GSOC Officer

Job Overview:

Prosegur Security is looking for Full-TimeSOC Operators in the Alpharetta area with a strong work ethic and quality customer service skills. This is a critical position meant to safeguard our clients and what they value the most.

• Track employee time and attendance.
• Monitor alarms and electronic security systems.
• Track the progress of securitypatrols.
• Receive calls from interior guard posts.
• Respond to client requests.
• Facilitate incident response efforts.
• Initiate notification and escalation procedures
• Document significant incidents.
• Perform primary analysis of operational procedures.
• Provide assistance to customers, employees, and visitors in a courteous and professional manner.

• Must have a valid Security Guard License
• High school diploma or GED equivalent
• Must have 1 year of experience as a security officer.
• Minimum1year of customer service experience required.
• Minimum 1 year of dispatch/SOC experience required.
• Musthave reliable transportation.
• Musthave goodcommunicationsskills.
• Ability to think clearly during crisis orhigh stress periods.
• Must be reliable, have a positive attitude, and uphold ethical behavior.

Proseguris an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

License# PSC
002694

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