Moncrief Heating & Air - Residential Plumber

Company Overview

Moncrief Heating & Air Conditioning is the oldest HVAC company in Atlanta, proudly serving the Atlanta area since 1898. While much has changed over the last 128 years, our core values have stayed the same. Moncrief Heating & Air Conditioning is now a part of the Ace Hardware Home Services family. It remains the same great Moncrief team that you know and trust.

The Residential Plumber will apply technical skills and knowledge in performing diagnostic, service, and installation of plumbing in residential and light commercial environments and ensure that work is performed in accordance with relevant codes.

• Perform residential and light commercial service calls to diagnose and resolve plumbing issues.
• Identify potential problems to prevent premature and/or unexpected breakdowns/callbacks.
• Maintain and repair plumbing systems carrying water, steam, chemicals, and fuel in heating, cooling, lubricating and other process piping systems.
• Inspect high-pressure, air, steam, water, and gas systems to ascertain malfunctions.
• Repair or replace plumbing fixtures, test joints and pipe systems.
• Interpret drawings and specifications to determine layout requirements.
• Review blueprints, building codes or specifications to determine work details and procedure.
• Study building plans and inspect structures to assess material and equipment needs, establish sequence of pipe installations, and plan installation around obstructions.
• Measure, cut, thread, bend, ream, and install pipe and pipe fittings.
• Assemble pipe sections, tubing, or fittings.
• Locate and mark position of pipe installations, connections, passage holes, or fixtures in structures.
• Install pipe assemblies, fittings, valves, appliances or fixtures using hand or power tools.
• Maintain accurate documentation of service calls and time management.
• Submit all complete paperwork in an accurate and timely manner.
• Maintain a properly clean and stocked service vehicle.
• Attend weekly departmental meetings.
• Participate in periodic inventory and truck inspections.
• Maintain tools and machinery in good condition and use all tools safely.
• Explain to the client each service performed each time a maintenance or repair is completed and ensure complete customer satisfaction.
• Call in for PO numbers for any materials picked up at suppliers and provide cost before and after taxes to ensure accuracy.
• Provide pricing to the customer for approval prior to performing any work.
• Maximize lead opportunities based on the company's business plan.
• Participate in all company-sponsored training classes.

• 5+ years of experience.
• Valid driver’s license and a clean driving record.
• GED or High School Diploma.

• Ability to work under stressful conditions and may be exposed to verbal and/or physical confrontations.
• Must be able to work extended hours, nights or weekends.
• Ability to stand, walk, climb ladders and stairs, balance, stoop, kneel, crouch, and/or crawl.
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
• Work assignments may be performed with or without reasonable accommodation to a known disability.

• Incentive/Commission/Bonus opportunities (Based on role / grade level).
• 401(k) retirement savings plan with matching company contributions, eligible on your first day.
• Comprehensive health coverage (medical, dental, vision, company paid short-term and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse merchandise discount.
• Paid time off & paid holidays (depending on role and month of hire).
• Career growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).
• Robust employee assistance program providing professional assistance for personal, legal, financial, work, childcare and elder care support.

Ace Hardware Home Services, Inc. is committed to promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.