Vice President of Security​/Chief Security

VICE PRESIDENT OF SECURITY/CHIEF SECURITY GENERAL SUMMARY

The VP of Security will direct the Security Department in protecting the people, property, and assets of the organization. Ensures a safe and secure property for guests, tribal members, and team members across the entire reservation.

• Develops and implements strategies appropriate to the area of the property.
  
  Provides law enforcement for the Tribal Member residential areas; provides law enforcement and a level of guest service consistent with our rating standards to guests of the Resort; and provides a safe working environment for Team Members.
• Directs the staffing, supervision, and training of all Security personnel including technical, compliance as well as guest service.
• Ensures that all applicable federal, state, local, and organizational laws and rules and regulations are enforced, including those related to the prevention of crime, traffic, and parking regulations.
• Maximizes available resources to protect and ensure guests are safe, secure and feel comfortable while anywhere on property.
• Develops emergency and contingency plans for tribal members, guests, team members, and the company property; oversees the development of training programs to communicate the plans to tribal team members and team members.
• Oversees all investigations performed by Security Department; reviews all incidents and related reports involving guests and/or team members to determine whether safety precautions were overlooked; makes recommendations for changes/improvements as needed.
• Develops the partnerships, relationships, and communication channels necessary to position the department to achieve business results and effectively respond to problems or emergencies. Develops those partnerships, relationships, and communication channels at all levels of the organization including Senior Management, and with internal and external agencies including the Gaming Commission, Viejas Fire Department, Federal, State, County and City officials.
• Directs the budget planning process, adheres to budget, monitors performance against budget and makes changes based on business priorities.
• Acts with discretion and confidentiality in handling sensitive material; required to sign and adhere to a Confidentiality Agreement.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Adheres to all company and department policies, procedures, and standard operating guidelines
• Performs other duties as assigned.

All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!

• Is a role model of the Viejas’s service culture.
• Leads by example and creates strong morale and engagement in his/her team.
• Communicates company and departmental goals and fosters open communication across the department. Fosters a culture of accountability, providing regular feedback to team members, including celebrating successes and addressing areas needing improvement.
• Manages conflict effectively; listens and assesses situations; takes action to resolve.

• Always interacts with internal and external guests with a positive attitude and professionalism.
• Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or guests.

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include…