Multichannel Processing Worker

Overview

POSITION SUMMARY:

Production position in a fast‑paced retail store environment. Responsible for advanced processing of donations for online sale including, but not limited to: data entry, cell phone photography, stocking, picking, and customer service. May also be required to accept and process donation for the sales floor, assist on the register, and with other sales floor tasks.

Reasonable Accommodations Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statements:

• Uses appropriate keywords in all auction titles, takes clear, representative photographs of items, and includes all relevant information and condition details in auction descriptions.
• Accurately inventories, picks and prepares outgoing multichannel product according to guidelines.
• Provides quality control for multichannel product and ensures all posted items follow marketplace guidelines, GISD’s policies/procedures, and state/federal laws.
• Works with management to identify and resolve multichannel processing, listing, inventory and customer services issues.
• Attends trainings/meetings, runs multichannel reports, and supports multichannel awareness and enthusiasm by presenting relevant information during team huddles at management direction.
• Supports management in training fellow team members in the basics of multichannel processing and identifying the donations best suited for online sale.
• Properly uses and maintains multichannel equipment, reporting supplies or other needs in a timely manner.
• Meets multichannel production requirements and keeps up with the average worker on their team when assigned other tasks.
• Safeguards donations and company property. Keeps workstations, sales floor, processing, and donation areas clean, safe, and organized.
• Assists in different areas of the store as assigned, providing excellent customer service to customers/donors. Refer to management any concerns or complaints.

SKILLS AND ABILITIES:

• Education: High School Diploma or GED preferred.
• Certificates & Licenses: None
• Product Knowledge of Collectables, Books and Media: Preferred
• Other Requirements: General computer and typing skills preferred.