Teller​/Accounts Representative

Overview

About The Role Altabank, Division of Glacier Bank, is looking for a Part-time Teller/New Accounts Representative for our Alpine branch.

• Receive and process customer financial transactions including deposits, withdrawals, loan payments, credit card payments, cashier's checks, fund transfers and sale of gift cards. Maintain and balance cash or teller drawer daily, while adhering to assigned transaction limits.
• Become proficient in the Bank’s products and services enabling you to provide solution-based banking services and products for customer needs.
• Resolve customer concerns that are within your authority and escalate to the appropriate manager when needed. Answer phones, process wire transfers, stop payments, check orders, and create debit cards.
• Provide excellent customer service and deepen relationships by following the established customer service standards.
• Open and close the branch as schedule deems necessary.
• Comply with applicable laws and regulations, including but not limited to the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Complete required bank training courses within assigned time frame. If the learner does not understand the information, reach out to the supervisor for clarification or additional training.
• Actively work on the Summit Progression Program to learn and develop assigned skills and increase proficiency.
• Adhere to Altabank Core Values.
• Keep management informed of area activities and significant problems.
• Participate in Community Service and Bank-sponsored activities that support the mission and values of Altabank.
• Provide superior internal and external customer service, demonstrating self-governance, courtesy and respect toward customers and colleagues.
• Represent Altabank professionally, maintaining confidentiality, a positive attitude, good attendance, punctuality, flexibility and adaptability to meet bank and customer needs. Keep work area tidy and maintain customer privacy. Attend and participate in meetings as required.
• Maintain regular, predictable, and timely attendance to accomplish in-person customer contact.
• Duties can change.

The entry rate for this position is $17.00+/hour. All compensation offers are analyzed individually and consider factors including geographic location, years of experience, and educational background.

SCHEDULE: M-F 2-6

• High School Diploma
• Zero to six months of similar or related experience

• Must be detail-oriented and able to work with numbers and names accurately.
• Excellent customer service skills.
• Ability to interact calmly and professionally with a variety of people from diverse backgrounds at various levels inside and outside the organization.
• Regular, reliable, and timely attendance.
• Adaptability to change through time management, analytical and problem-solving skills.

No hazardous or significantly unpleasant conditions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing duties of this job, the employee is often required to sit; use hands in repetitive motions; talk or hear. The employee is occasionally required to stand; walk; and lift or reach with hands and arms. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to perform work on a computer for an average of 6-8 hours per day when necessary.

Must be able to work extended hours or travel off site when required or requested by management. Must be able to climb/descend stairs in an emergency situation. Specific vision abilities required include close visual acuity for data preparation, reading, and operating equipment.

We offer an extensive benefits package including medical, dental, vision, and life insurance, with coverage for eligible dependents. Options may include…