Sales and Catering Coordinator

Job Title

Sales and Catering Coordinator

Sales

Associate Director of Sales

$21.00 / hour plus quarterly incentive based on booked business

Must be available M-F, 9:00 AM – 5:00 PM, variable work week 5 days/ 40 hours a week. Able to work occasional evenings, weekends & holidays for special events.

Non-exempt, FTYR Hourly

Support the Sales, Catering & Conference Services, and Marketing teams through all stages of the sales and event process—from initial inquiry to post-event follow-up. This role serves as a key administrative and coordination resource, interacting with all resort departments and clients.

• Provide primary administrative support for the Sales Department; secondary support for Catering, Conference Services, and Marketing teams.
• Manage high call volumes and respond to general inquiries via phone and email.
• Qualify incoming leads and direct to the appropriate team member.
• Maintain accurate records in Amadeus (Salesforce) and prepare weekly/monthly reports for the Associate Director of Sales.
• Assist with contracts, proposals, group resumes, banquet event orders, invoices, and client communication materials.
• Coordinate VIP requests, group amenities, reservation forms, and event logistics.
• Support trade show preparation, off-property errands, and special projects.
• Perform general clerical duties (typing, filing, scanning, etc.) and maintain office supplies and equipment.
• Greet and assist guests, conduct site tours, and serve as a liaison between clients and internal teams.
• Promote resort sustainability initiatives and share the Sundance environmental story.
• Manage multiple priorities in a fast-paced, team-oriented environment with professionalism and strong communication.

• Associate's degree or equivalent experience in hospitality or administration.
• 1–2 years in a related role; hospitality background preferred.
• Proficient in Microsoft Office (Word, Excel, PowerPoint); 40+ WPM typing speed.
• Familiarity with Amadeus (Salesforce) and StayNTouch a plus, but not required.
• Excellent customer service, communication, and multitasking skills.
• Ability to occasionally lift up to 10 lbs and work in varying physical conditions.

Primarily office-based with occasional exposure to outdoor conditions. Moderate noise levels. Employee is expected to work on site at Sundance Mountain Resort to meet with clients, attend in-person meetings, etc.

• Benefits package that includes subsidized medical, dental, vision, 401k & paid time off policy.
• Employee discounts on dining and resort amenities.
• Season Pass.