Member Experience Rep. rate rate increase

Member Experience Rep. ($15/hour starting rate with a guaranteed rate increase within 3 months)

Join to apply for the Member Experience Rep. ($15/hour starting rate with a guaranteed rate increase within 3 months) role at Charter Fitness
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Charter Fitness prides itself on offering a comfortable workout environment, state‑of‑the‑art equipment, and total convenience—at a lower cost. Building a rewarding career while helping members reach their fitness goals is at the core of our mission. The Member Experience Representative is the first and last point of contact for members entering and leaving the facility.

The Member Experience Representative’s duties include greeting members, checking them in, answering questions, keeping the front desk clean, and assisting managers with membership sales.

• Greet all members.
• Assist with sale transactions.
• Convey information to members and direct situations to the appropriate person.
• Sign in members accurately.
• Add and update information in specialized software programs.
• Keep the front desk area organized and neat.
• Assist with maintenance of the facility.
• Arrange equipment, weights, or mats appropriately.
• Maintain and restock restrooms as necessary.
• Maintain a high level of customer service when greeting members and answer questions knowledgeably.
• Dress appropriately based on Charter Fitness standards.

• Free gym membership and employee discounts.
• Motivating team atmosphere and support system.
• Significant company growth and advancement opportunities.

Entry-level.

Full-time.