Medical Office Receptionist

About the Role

Premise Health is looking for a Full Time Medical Office Receptionist to provide care to client employees and their dependents at our Health Center in Alsip, IL
.

• Mon, Tue, Wed & Fri: 8:00 a.m. – 5:00 p.m.;
  Thu: 10:00 a.m. – 7:00 p.m.

• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
• Answers telephone calls, directs callers to appropriate personnel, or initiates a triage slip for response by medical personnel
• Schedules appointments and enters appointment date and time into computerized scheduler
• Conducts reminder calls to all patients
• Greets and directs patients, salespeople, and visitors
• Registers patients by verifying that the patient’s record is up to date and accurate; makes appropriate changes in the computer system and on the patient’s chart
• Coordinates referrals for patients through insurance and other physician offices or specialists
• Prepares all billings in a computerized system for processing by finance
• Collects payment from patients and reconciles daily cash reports
• Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
• Identifies and solves problems in a timely manner; gathers and analyzes information skillfully, developing alternate solutions
• Exhibits exceptional interpersonal and listening skills; remains open to new ideas and tries new things
• Conducts self with professionalism and tact, treating others with respect and consideration
• Follows through on commitments
• Provides a strong customer service orientation, responding quickly and appropriately to customer needs and managing difficult or emotional situations
• Demonstrates ability to perform and maintain Annual Competencies
• May require other duties as assigned

• High school diploma or GED required
• One-year certificate from college or technical school with a concentration in front office support for medical settings preferred
• At least 3 years experience in a front desk/customer service related field required
• Experience in a medical office preferred

In addition to competitive pay, Premise offers full‑time team members benefits including medical, dental, vision, life and disability insurance; a 401(k) program with company match; paid holidays and vacation time; a company‑sponsored wellness program; EAP; access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed at

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

Reasonably expected range is $20.00–$25.00 per hour. Rate influenced by experience, qualifications, location and other factors.

Should you have questions regarding this job posting, please contact