Credit Union Call Center Representative – Banking or CREDIT UNION EXP

++MUST HAVE EXPERIENCE IN A BANK or CREDIT UNION PROCESSING BANKING TRANSACTIONS TO APPLY!++

What do we do? We get your resume seen, prepare you for the interview, and get you a job offer! Addvantage Credit Union Staffing was founded in 2002, and exclusively staffs credit unions. We have helped thousands of candidates around the country get their foot-in-the-door at top credit unions and we are most proud of our high placement rate! Thank you for considering the following position in your job search!

We are currently seeking several experienced Call Center Representative for a credit union located in Altadena, CA !

Type: Full-time, temporary 6 months!

Pay:$21-26/hr

Schedule:Monday — Saturday:
Hours will assigned between 7:00am — 7:00pm (40 hours a week)

Responsibilities:

• Answers member service calls in a professional and courteous manner.
• Provides information as requested on members’ accounts or credit union products and services.
• Cross-sells credit union products and services to members as appropriate.
• Perform members’ requests and conduct account maintenance.
• Assists members through online banking with related questions, features, including troubleshooting.
• Performs telephone transfers, wire transfers, check orders, stop payments, address changes and opens new accounts.
• Assist members with any Debit/VISA related questions.

Requirements:

• 1 year of credit union or banking call center experience or 2 years processing transactions in a bank or credit union branch with some phone customer service.
• Opening new accounts a plus.
• Symitar experience a plus.
• Effective problem solving.
• Excellent written and verbal communication skills.
• Excellent computers skills.
• HS Diploma or GED (proof required).