Evening Customer Service Rep

Join American Residential Services (ARS), the nation’s largest provider of residential HVAC, plumbing, and electrical services. With over 7,000 team members and 45+ years of industry leadership, ARS offers stable, year-round employment and strong career growth opportunities.

Location: 975 Keller Rd., Altamonte Springs, FL 32714

Employment Type: Full-time, year-round

Work Environment: In-office (this is not a remote position)

Pay: $18 per hour / $19 per hour (Bilingual)

Schedule Options: Shifts range between 10:30 AM and 8:30 PM

What We Offer:

• Weekly pay via direct deposit
• Commission on top of hourly rate
• Paid training
• Ongoing training through in-house Learning & Development programs
• Full-time employees also receive:
  • Insurance available after 31 days
  • Low-cost medical (as low as $5/week)
  • Dental, vision, HSA/FSA
  • 401(k) with company match
  • Paid time off + holiday pay
  • Company-paid life insurance

• Provide excellent customer service through inbound and outbound calls

• Schedule service appointments accurately and efficiently

• Manage multi-line phone systems in a fast-paced environment

• Communicate professionally with customers and internal teams

• Maintain accurate records using computer-based systems

— THIS IS NOT A REMOTE POSITION

What You Need:

• Prior customer service or call center experience preferred

• Comfortable using Microsoft Office and computer systems

• Ability to manage multiple calls with professionalism and accuracy

• Reliable attendance and ability to work assigned shift and weekend rotation

• Must pass background check and drug screening

• Must work on-site daily (not a remote role)

Note:
This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.