Assistant Marketing Manag

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

• Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
• May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager/director.
• Enhance guest interactions by providing a friendly greeting, offering directions, answering questions, making announcements, and creating an upbeat and positive atmosphere.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for overseeing all marketing support services to include advertising, public relations, and internal department requests.
• Responsible for drafting press releases and media correspondence in relation to marketing programs or property advertising.
• Conduct pre‑and post‑campaign analysis using pro formas and post formas to evaluate promotional performance, identify trends, measure ROI, and provide recommendations for future promotional calendar planning.
• Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for the planning, creation, and execution of property promotions; to include slot tournaments, brand promotions and VIP events.
• Creates a calendar for promotions utilizing historical data, previous experience, and current trends within the market/industry. Manages oversight of media used to communicate current and upcoming promotional efforts for the guests, team members, and regulatory agencies.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.
• Assists in managing all property Promotions to include slot tournaments, brand promotions and VIP events.
• Executes and enforces strategic plans and calendar for promotions and host goals.
• Assists in oversight of media used to communicate current and upcoming promotional efforts for the guests, team members, and regulatory agencies.
• Assists in planning and organizing the regularly scheduled entertainment acts for all performances on property. Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The…