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Customer Service Rep Customer Success Mgr./ CSM Bilingual Event Manager / Planner

Guest Services Lead - Overnight & Weekend Shift

Job in Alton, Madison County, Illinois, 62002, USA
Listing for: VIRginia International
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A premier guest services organization located in Alton, Illinois, is seeking a Guest Services Shift Leader to ensure exceptional customer experience and operational efficiency. The ideal candidate will manage call responses, guest feedback, and specialized services while supporting training programs for all Guest Services systems. Strong interpersonal skills and problem-solving abilities are essential. Availability during weekends and holidays is required, along with a valid driver’s license.
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