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Inbound Customer Support Specialist - Service Orders
Job in
Alton, Madison County, Illinois, 62002, USA
Listed on 2026-06-26
Listing for:
vTech Solution, Inc.
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
vTech Solution, Inc. is seeking a Customer Service Representative located in Alton, Illinois. The ideal candidate will be responsible for responding to customer inquiries with courtesy and professionalism, addressing concerns efficiently via phone and correspondence.
The role includes receiving inbound calls, maintaining application and process knowledge, and providing exceptional service that meets or exceeds service level agreements. A minimum of two years’ experience in a related business environment is required, with a willingness to work any shift, including nights and weekends.
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