Financial Services Representative

Overview

World Finance helps customers meet their financial needs and unlock their financial good.

Financial Services Representative.

Hourly Pay: $16 - $18.

• Guide customers toward upward credit mobility through good financial choices.
• Provide top‑tier customer service, assisting customers with questions, concerns, and products.
• Process and prepare loan applications.
• Take and process payments.
• Prepare loan documents and execute loan closing on current renewal loans.
• Balance assigned cash drawer daily.
• Prepare and complete the daily branch bank deposit and possibly transport money to and from the bank.
• Maintain strong customer relationships and build community within the branch.

• Call approved and unmade applications to close loans daily.
• Help build tax clientele and provide tax services.
• Send complete and accurate credit denial letters within 30 days from the date of application.
• Pay branch expenses as instructed by Branch Manager.

• Demonstrated self‑confidence and organizational skills.
• History of kindness, compassion, and helping others.
• Willingness to seek quality‑driven solutions and embrace new ideas.
• Absolute team player; willing to pitch in when needed and accept help.
• Basic computer skills.
• Valid driver’s license and reliable transportation for transporting bank deposits and other responsibilities.

Health, dental, vision, and life insurance for full‑time team members (effective the month following 30 days). Paid holidays, vacation time, and a 401(k) plan with company match. Paid volunteer hours.

• Frequently stationary with regular movement; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasional lifting up to 5 lbs; may exert up to 30 lbs of force to open file drawers.
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast‑paced, high‑demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace; typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.

It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities. Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. For over 60 years, World Finance has been helping customers focus less on the unexpected expenses of life, and more on what makes life so sweet.

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