Care Coordinator

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well‑established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

Travel within the following counties:
Madison, Calhoun, Jersey, Greene, Macoupin, Montgomery, and Bond. The role provides wrap‑around and/or intensive care coordination to youth and families with high needs.

• Provide Care Coordination and support for High Fidelity Wraparound (Tier 1 clients) or Intensive Care Coordination (Tier 2 clients).
• Work in consultation and collaboration with clients, family members and other providers to implement plans.
• Deliver assertive outreach, advocacy, support and follow‑up to assigned clients.
• Document all outreach attempts and ensure services outlined in the personal growth plan are delivered in the identified frequency.
• Offer ongoing case management services, including assessment, planning, linking, monitoring, referral and advocacy.
• Provide case management to Family Support Program (FSP) and/or Specialized Family Support Program (SFSP) youth.
• Assist clients in building a natural support team and integrate community supports into the personal growth planning process.
• Present relevant information to assure quality of care, gather feedback, and plan changes in service provision.
• Identify and report all Critical Incidents as required by Centerstone policy.
• Provide community education as assigned.
• Conduct in‑person, community‑based child and family team meetings and review IMCANS.
• Support crisis services and evaluate prevention and safety plans.
• Collaborate with other service teams to meet the needs of clients assigned through Pathways, including connecting clients to appropriate services and advocating on their behalf.

• Effectively communicate via written, verbal, in‑person and virtual methods.
• Demonstrate customer service/experience techniques.
• Understand the role and function of various community resources.
• Apply problem‑solving skills.
• Know basic dynamics of service recipients within assigned disability groups.

• Bachelor’s Degree in a human services‑related field, OR Associate’s Degree in human services plus at least three years of direct mental health experience, OR High School diploma or equivalent with a minimum of five years of supervised behavioral health experience (subject to approval).
• Prior experience as detailed above.

• None required.

• Full‑time position.
• Pay Range: $16.50 – $23.10 per hour.

• Medical, dental, and vision health coverage.
• Flexible Spending and Health Savings Accounts.
• 403(b) retirement plan with company match.
• Paid time off and ten paid holidays.
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid).
• Employee Resource Groups.
• Continuing education opportunities.
• Employee Assistance Program.

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.