Commercial Deposit Specialist

Summary

Under limited supervision, responsible for developing and managing treasury management customers and prospects within the assigned market and portfolio. Manages relationships and negotiates with both internal and external customers, analyzes profitability of customer relationships and new business opportunities, serves as a product manager for client or prospect relationships, and provides timely and accurate reporting for required sales and business development reports.

Requires knowledge of commercial banking products and services, marketing and sales programs, computer hardware and software usage, and bank operations, as well as the ability to perform professional product demonstrations and installations.

• Consistently conduct sales calls and site visits to prospective customers to develop new deposit volume, treasury management, remote deposit capture, merchant services, and/or other business banking products.
• Develop an effective tracking system for regular follow‑up on targeted prospects and tabulate sales efforts.
• Consult regularly with existing customers to ensure proper servicing of accounts, cross‑sell additional products and services, and provide education regarding information security, corporate account takeover, fraud prevention, and related items.
• Prepare depository product and treasury management agreements, respond to customer queries, review agreements for proper completion, and obtain approvals and signatures from appropriate bank officers. Underwrite ACH limit requests and coordinate with commercial lenders to set and monitor limits.
• Assist the VP/Commercial Deposit Services Manager with annual reviews of treasury management procedures, identifying and implementing changes in written procedures as needed.
• Collaborate closely with Risk Management Officer & Operations to ensure all Treasury Management and Remote Deposit Capture (RDC) agreements are current with regulatory and risk management requirements.
• Perform annual audits and reviews for customers utilizing treasury management services including ACH limits, remote deposit capture, sweep/repurchase accounts, and large‑dollar deposit accounts.
• Assist the VP/Commercial Deposit Services Manager with recommendations regarding the core product and services menu, including business deposit account products, and develop product positioning, packaging, and pricing strategy.
• Research, analyze, and monitor financial, technological, and demographic factors to capitalize on market opportunities and minimize competitive impacts.
• Assist the VP/Commercial Deposit Services Manager in analyzing and developing treasury management and commercial deposit production standards for the bank in line with the overall strategic plan.
• Identify business development opportunities and make referrals to other bank staff to enhance interest and non‑interest income opportunities.
• Work closely and effectively with other bank departments to cross‑sell treasury management products, strengthen and expand customer relationships, and maximize customer service.
• Assist the VP/Commercial Deposit Services Manager with maintenance of the treasury management customer database and analysis of production reports.
• Assist in conducting regular analyses of business accounts for profitability and ensure the product type appropriately meets business customer needs; recommend profitability enhancements.
• Develop and maintain relationships with vendors providing Treasury Management, Remote Deposit Capture, and Merchant Services support.
• Assist in regular meetings with Operations staff to discuss operational issues, conduct product training, encourage teamwork, and provide training or general information to bank personnel regarding commercial deposit products and services.
• Adhere to all State and Federal banking regulations.

This job has no supervisory responsibilities.

Analytical – Collects and researches data; uses intuition and experience to complement data.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in…