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Guest Services Pro - Casino Front Desk & Rewards
Job in
Altoona, Polk County, Iowa, 50009, USA
Listed on 2026-08-28
Listing for:
CL d585b542 39a6 4101 8268 ebb5dfb8e1ea
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning -
Entertainment & Gaming
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Prairie Meadows in Altoona, IA seeks a Prairie Gold Representative to greet guests, share property details, and promote rewards programs. You’ll be the first face guests see and a go-to for casino questions, supporting the marketing team with events and promotions.
The role requires excellent guest service and communication, basic Excel skills, and comfort with cash handling; weekend and holiday hours and standing for long periods are expected in this varied-shift environment.
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