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Animal Caretaker & Front Desk

Job in Altoona, Polk County, Iowa, 50009, USA
Listing for: Tangled Tails
Part Time position
Listed on 2026-09-16
Job specializations:
  • Outdoor/Nature/Animal Care
    Animal / Pet Care
Salary/Wage Range or Industry Benchmark: 12 - 14 USD Hourly USD 12.00 14.00 HOUR
Job Description & How to Apply Below

Join the Tangled Tails team and get hands-on training in dog daycare, boarding, and front desk care. This is a part-time role covering both animal care and the front desk, under 20 hours per week. Applicants 16 and older are welcome.

Schedule
  • Shifts fall in the afternoon and evening, generally between 2:00 PM and 10:00 PM
  • Typically 3 to 4 hours per shift
  • Days and times vary week to week based on the daycare and boarding schedule
  • Occasional evening kennel round at 9:00 PM, usually 10 to 30 minutes
  • Weekend and holiday availability required — we operate 7 days a week, and holidays are our busiest boarding periods
What You'll Do — Animal Care
  • Supervise daycare playgroups and keep every dog safe and engaged
  • Feed, water, and administer scheduled medications
  • Take dogs out on a consistent potty schedule
  • Monitor each dog's health and behavior and report changes right away
  • Clean and sanitize kennels, play yards, and common areas
What You'll Do — Front Desk
  • Greet every client and pet by name at check-in and check-out
  • Answer phones and respond to client questions
  • Book grooming, daycare, and boarding reservations
  • Take payments and handle retail purchases
  • Verify vaccination records before any pet is accepted
What We're Looking For
  • Comfortable around dogs of all sizes and temperaments
  • Reliable — when you're scheduled, dogs are counting on you being here
  • Friendly and clear with clients, in person and on the phone
  • Calm and steady when the lobby is busy or a dog is stressed
  • Able to stand and move for an entire shift, lift up to 50 lbs, bend and kneel
  • Willing to work outdoors in all weather
  • No prior experience required — we train
What We Offer
  • We pay in full for a professional canine handling certification through Dog Handler Academy, completed on the clock, never on your own time
  • Pay starts at $12.00/hr and moves to $14.00/hr once you complete your certification and 90-day probation
  • A published career ladder with defined pay bands, so you always know what earns the next step
  • Structured onboarding with 30, 60, and 90-day check-ins
  • Discounted grooming, daycare, and boarding for your own pets
  • Tips shared with the team
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