Adventureland Park - Loss Prevention Agent

As an equal‑opportunity employer, we strive to provide environments where every host, guest, and partner feels welcome, valued, and loved.

The Loss Prevention Agent is responsible for performing investigations concerning suspected fraud or actual violations of civil, administrative, and/or criminal laws, rules, regulations, or other legal requirements.

• Performs a wide variety of investigative work, including collecting evidence, conducting interviews, and following up on leads.
• Examines the scene of crime to determine the exact nature of violations.
• Searches for clues and conducts preliminary interrogations of suspects.
• Gathers and labels evidence found at the scene.
• Interviews complainants, suspects, witnesses, and other persons who may provide information related to crimes or suspected criminal activity.
• Maintains communications with informers and monitors surveillance of suspected law violators.
• Maintains investigative files and ensures that recordkeeping remains confidential.
• Attends court proceedings and presents evidence and testimony as needed.
• Assembles and organizes statements and evidence for presentation to park leadership, Human Resources, or Law Enforcement agencies.
• Researches, collects, analyzes, and integrates information to prepare criminal incident reports, data, and digital intelligence reports.
• Works with law enforcement and legal officials to present analytical information in legal proceedings such as depositions and courtroom testimony.
• Identifies crime patterns and trends using computer databases and information from internal and external sources, including external agencies, media, social media, and crime bulletins.
• Utilizes a variety of databases and software applications to compile statistical and criminal data for draft responses, criminal statistical analysis reports, and oral and written presentations.
• All other duties as assigned by leadership.

• High school diploma, GED, or equivalent.
• 1–2 years of experience in loss prevention, security, or law enforcement.
• CPR/AED and First Aid certifications desired.
• John
  
  E. Reid or Wicklander certification preferred.
• Fluent in English;
  Spanish or other bilingual language skills are a plus.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and third (overnight) shift.
• Must possess reliable transportation and a valid driver’s license with a clean record.
• Must be able to operate motorized vehicles and equipment safely.
• Must have strong interpersonal skills, including the ability to deal fairly, objectively, and courteously with the public regardless of race, ethnicity, religion, or political beliefs.
• Must know investigative methods, interviewing, listening, note‑taking techniques, and de‑escalation tactics.
• Must be proficient in operating electronic equipment such as cameras, dispatch radios, and computers.
• Must keep detailed, accurate records and maintain confidentiality of sensitive data.
• Must have strong verbal and written communication skills to convey complex concepts to diverse audiences.

• Ability to stand, walk, and remain on feet for the majority of the workday.
• Occasional stooping, twisting, kneeling, bending, squatting, or reaching above shoulders.
• Ability to walk, stand, or run on uphill, downhill, or uneven surfaces.
• Ability to remain sedentary for extended periods while using a computer or camera equipment.
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more.
• Good visual acuity, night vision, and peripheral vision.
• Ability to see details of objects that are more than a few feet away.
• Clear hearing of a variety of conversational voice tones and pitches.

• Based in both an office setting and frequent exposure to indoor and outdoor park environments.
• Variable outdoor temperatures: high heat, cold, direct sun, humidity, dust, rain, snow, and ice.
• Subject to dark environments during overnight shifts.
• Subject to constant repetitive motion, high noise levels, flashing lights, and heavily populated environments.
• Frequent interruptions requiring reprioritization of activities.

• Flexible schedule.
• Opportunity to cross‑train across various departments.
• Free admission to Adventure land Theme Park/Waterpark and selected entertainment parks on days off.
• Invitations to exclusive company‑sponsored events.