Adventureland Park - Security Screener

Security Screener – Adventure land Park

As an equal‑opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

At Adventure land, our Security Screeners play a crucial role in maintaining a safe and enjoyable environment for both guests and hosts. The ideal candidate will possess a keen eye for detail, strong problem‑solving skills, and the ability to remain calm under pressure.

• Operate metal detectors and conduct thorough bag checks to ensure no unauthorized items enter the park
• Maintain a courteous and professional demeanor while interacting with guests during the screening process
• Monitor and report any suspicious activity or security breaches to the appropriate authorities
• Assist in emergency situations by following established protocols and providing clear instructions to guests and staff
• Address and resolve any guest concerns or issues related to security in a calm and efficient manner
• Collaborate with other security team members to ensure a coordinated and effective response to incidents
• Maintain accurate records of incidents, security checks, and any items confiscated during the screening process
• Prepare detailed reports as required by park management
• Work closely with other security personnel and other park team members to ensure a safe and enjoyable environment for all guests
• Participate in regular training sessions to stay current on security protocols and procedures
• Provide excellent customer service by assisting guests with directions, information, and any other needs they may have
• Uphold the park's standards of hospitality and ensure a positive experience for all visitors

High School diploma, GED, or equivalent. College degree in Criminal Justice or related discipline desired. Equivalent work experience will be considered. 1+ year of previous security or related experience highly desired.

Ability to read, write, and speak fluent English. Spanish or other bilingual language skills are a plus.

• Must be at least 18 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from your scheduled shift
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to comprehend and carry out verbal and written instructions
• Apply knowledge of security methods, procedures, interviewing, listening, and note‑taking techniques for specific situations
• Deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion, or political beliefs
• Analyze people and/or situations quickly and calmly and take appropriate actions in a quick and effective manner
• Operate a variety of electronic equipment such as cameras, radios, personal computers, or other communication devices
• Professionally and calmly deal with stressful and/or tense situations
• Collaborate with other team members, external first responders, and emergency personnel during emergency situations

• Ability to stand, walk, and remain on feet for majority of the workday
• Frequently stoop, twist, kneel, bend, squat or reach above shoulders
• Walk, stand, or run on uphill, downhill, or uneven surfaces
• Carry, push, pull, lift, and hold objects weighing 30 pounds or more
• Good visual acuity, night vision, and peripheral vision
• Ability to see details of objects more than a few feet away

This role is predominantly based in an outdoor park setting with some exposure to indoor environments. Frequent exposure to variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions. Subject to a variety of stressful emergency situations involving people or property. Frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments.

• Flexible schedule
• Ability to cross‑train and learn unique skills across various departments
• Free admission to Adventure land Theme Park/Waterpark and select Entertainment parks on your days off
• Invitations to exclusive company‑sponsored host events throughout the season