Admissions Coordinator

Admissions Coordinator

Summary:

The Admissions Coordinator manages the admissions process from referral receipt through completed admission and scheduling of the Initial IRP. This full-time, in-office role ensures accurate data entry, eligibility verification, authorization coordination, and timely communication across internal teams and external partners.

We are seeking a candidate with strong attention to detail who can navigate multiple systems and workflows while maintaining compliance and quality standards throughout each admission.

• Health Insurance
• Dental & Vision Insurance
• 401k with Match
• Paid Time Off

• Receive and process referrals via email, website, fax, and phone; promptly contact peers to begin the admissions process
• Create and maintain peer records in the company’s EMR and CRM in accordance with established workflows
• Complete peer profiles including program selection, status, screening questions, and required documentation
• Verify eligibility, mental health diagnoses, functional impairment, and insurance coverage through PROMISE or applicable county funding sources
• Request, track, and document authorizations for applicable payors; enter authorization and billing information accurately into Credible
• Ensure admission records are complete, compliant, and audit-ready prior to admission
  
  Schedule the Initial IRP with the assigned IRP Specialist and coordinate a smooth handoff to the clinical team
• Monitor for completion of the Initial IRP and review documentation for accuracy, required elements, and signatures
• Update Salesforce and Credible to reflect admission completion and admission date
• Track and report admissions activity and outcomes through an established admissions scorecard

• 1-2 years of experience in admissions, care coordination, or a related administrative healthcare role; preferred
• Experience with insurance verification and authorization management preferred
• Familiarity with behavioral health, Medicaid programs, or peer support services a plus
• Proficiency with EMR and CRM systems; experience with Credible or Salesforce a plus
• Strong attention to detail, organizational skills, and professional communication
• Comfortable managing multiple admissions simultaneously in a fast-paced environment

Peerstar is Pennsylvania’s largest and most established peer support provider, delivering Medicaid-funded, home and community-based services statewide. Our work centers on recovery, engagement, and individualized support plans. Our peers are located throughout Pennsylvania, while our corporate operations team is based in Clifton, New Jersey.