Adventureland Park - Loss Prevention Agent

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family‑held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

We are an equal‑opportunity employer and strive to provide an environment where every host, guest, and partner feels welcome, valued, and loved. All individuals are to be treated equally and with respect.

The Loss Prevention Agent is responsible for performing investigations concerning suspected fraud or actual violations of civil, administrative, and/or criminal laws, rules, regulations, or other legal requirements.

Adventure land Park – Loss Prevention Agent

• Performs a wide variety of investigative work, including collecting evidence, conducting interviews, and following up on leads.
• Examines the scene of crime to determine the exact nature of violations.
• Searches for clues and makes preliminary interrogations of suspects, gathering and labeling evidence that is found.
• Interviews complainants, suspects, witnesses, and other individuals who may have information related to crimes or suspected criminal activity.
• Maintains communications with informants and surveillance over suspected law violators, and participates in the surveillance of suspected violators.
• Maintains investigative files and ensures that this information remains confidential.
• Attends court and presents evidence and testimony as needed.
• Assembles and organizes statements and evidence for presentation with park leadership, HR, or law‑enforcement agencies.
• Researches, collects, analyzes, and integrates information to prepare criminal incident reports, digital intelligence reports, and other data.
• Works with law enforcement and legal officials to present analytical information in legal proceedings such as depositions and courtroom testimony.
• Identifies crime patterns and trends using computer databases and information from internal and external sources, including external agencies, the media, social media, crime bulletins, and review of crime reports and supplements.
• Utilizes a variety of databases and software applications to compile statistical and criminal data to prepare draft responses, criminal statistical analysis reports, and oral and written presentations incorporating spreadsheets, maps, graphs, charts, and slides.
• Performs all other duties as assigned by leadership.

• High School diploma, GED, or equivalent. Equivalent work experience will also be considered.
• 1–2 years of previous loss‑prevention, security, or law‑enforcement work experience.
• CPR/AED and First Aid certifications highly desired.
• John
  
  E. Reid or Wicklander certification preferred but not required.

• Ability to read, write, and speak fluent English. Spanish or other bilingual language skills are a plus.

• Must be at least 18 years of age to comply with Iowa Child Labor Laws.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Must be able to work third shift (overnight) as needed.
• Must have reliable transportation to and from your scheduled shift.
• Must possess a valid driver’s license and a good driving record.
• Ability to safely and efficiently operate motorized vehicles and equipment.
• Must possess practical knowledge of the constitutional rights of citizens.
• Ability to apply knowledge of security methods, procedures, and techniques to specific situations.
• Ability to deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion, or political beliefs.
• Ability to adequately apply knowledge of investigative methods, procedures, interviewing, listening, and note‑taking techniques for specific situations.
• Ability to analyze people and/or situations quickly and calmly and take appropriate actions to de‑escalate and mediate volatile or hostile situations.
• Ability to apply techniques to subdue violent or uncooperative people.
• Ability to operate a variety of electronic equipment, such as cameras, dispatch radios, personal computers or other communication devices.
• Ability…