Loan Officer

Why Join Northwestern Bank

At Northwestern Bank, people matter. For more than 120 years, we have proudly served the greater Chippewa Valley as a locally owned community bank built on strong relationships, genuine care, and a commitment to making a difference. When you join our team, you become part of a supportive, family-friendly culture where employees are known, valued, and empowered to succeed. Our team works together to deliver exceptional customer experiences, forming meaningful connections and helping customers achieve their financial goals every day.

Beyond the workplace, we are deeply invested in strengthening our communities through volunteerism, partnerships, and service. At Northwestern Bank, you’ll find rewarding work, supportive teammates, approachable leadership who know you by name, and the opportunity to make a positive impact on the customers and communities we serve.

In this role, you will develop and manage a portfolio of commercial customers, analyze and structure lending solutions, and build strong relationships through proactive business development and community involvement. The ideal candidate is a skilled communicator with strong analysis abilities, a passion for delivering exceptional customer service, and a commitment to supporting the communities we serve. This position offers the opportunity to make a meaningful impact while growing business relationships and contributing to the Bank’s continued success.

• Assists customers with commercial and agricultural loan questions. Explains various loan programs available to customers. Documents all customer contacts made, solutions offered, and time frames established. Primary activity is in commercial or agricultural lending. Collaborates with loan officers who specialize in consumer and real estate lending as customer needs dictate.
• Interviews and counsels loan applicants. Explains loan options, including rates, types of loan options, and repayment lengths; assists with completing loan application forms; gathers all pertinent information necessary to determine if a loan should be approved; prepares cash flows, calculates key financial ratios, and analyzes loans; appraises or arranges for appraisals of real estate and personal property; verifies customer credit by completing appropriate credit checks and determines if the customer is a good credit risk.
  
  Utilizes Credit Quest to perform financial spreading and credit risk analysis for all commercial loan requests.
• Develops list of prospective customers through existing customers, community contacts, and direct inquiries. Contacts prospective customers to explain products, costs, and advantages of services offered, in person and by phone. Sends additional information on available services and schedules appointments as appropriate. Records and tracks customer contacts on customer database CRM software. Outside face-to-face calling is a must.
• Provides presentations to prospective customers. Develops relationship proposals in conjunction with management.
  Approves or declines loans within specified loan limit according to Bank policy. For loans above loan limit, presents loan applications to the Loan Committee for approval. Recommends if loan should be approved. May assemble customer credit packages and send to other agencies for underwriting approval, if required. Prepares appropriate documentation substantiating recommendation.
• Prepares loan applications in conjunction with Credit Analyst and forwards application to Loan Processors for document preparation. Presents completed loan documents to customers and discusses approval or disapproval of loan and loan terms and conditions with customers. Arranges for closing, if appropriate, and prepares closing statements. Maintains current loan information files. Prepares letters and notices relating to loans.
• May prepare loan reports for Bank and regulatory authorities, as required.
• Responsible for collection activities relating to loans. Contacts customers to determine the reason for the past due condition and helps them bring their account current; counsels customers with financial…