CNA Manager and Scheduler

Position Summary

A dedicated CNA Manager and Scheduler is needed for the River Pines team at Grace Lutheran Communities. The full‑time role oversees CNAs, handles scheduling, staff development, and ensures quality patient care.

• Competitive Pay
• Medical, Dental and Vision
• Health Savings Account
• Paid Time Off
• Pay Activ – On demand access to earned wages
• Retirement match (up to 4%)

• Ensure timely response by CNAs to participants’ needs, mealtime, fluids and meal recording.
• Monitor and perform consistent safety practices.
• Implement direct care staff adherence to all agency policies and procedures.
• Ensure direct care staff documentation is completed accurately and timely.
• Assist with staff development and skills review.
• Provide direct client care and other related duties as assigned.
• Schedule and coordinate vacation requests and ill calls to ensure appropriate coverage.
• Prepare master schedule and weekly schedule for CNAs including on‑call calendar development and master schedule maintenance.
• Replace staff vacancies and absences as necessary.
• Participate in and arrange on‑call rotation schedules.
• Monitor and document employee absences/attendance and alert supervisor of problems.
• Act as the first level, “go to person” for contractors, volunteers, and direct care staff regarding troubleshooting issues.
• Provide first level support as a patient services liaison to research issues surrounding complaints and then communicate findings to manager.
• Interview/tour potential employees.
• Facilitate the training of new direct care staff.
• Provide personal care (manicures, bathing, and dressing) to individuals requiring assistance.
• Document appropriate cares/needs given.
• Assist patients with concern and empathy.
• Respect patient confidentiality and privacy.
• Communicate in a courteous and respectful fashion.
• Anticipate patient issues to circumvent challenges and deliver unsurpassed patient experience.
• Prioritize tasks to ensure optimum services to residents as requests and needs change.
• Projects a positive image of the organization in dealing with residents/clients, co‑workers and the public.

• Able to lift up to 25 pounds frequently.
• Push/pull furnishings weighing up to 60 pounds occasionally.
• Twist, stoop, bend, squat, kneel, reach, walk, and stand frequently.
• Able to communicate orally and/or in writing with residents, co‑workers, families, and the public.

• Maintains a valid license certificate as a Certified Nursing Assistant in accordance with federal, state and local regulations.
• Proven CNA knowledge and leadership capability.
• Minimum (2) years experience as a Certified Nursing Assistant and desire to serve and care for seniors.
• Demonstrates leadership competencies.
• Ability to make choices, decisions, and act in the residents’ best interest.
• Ability to handle multiple priorities.
• Possess written and verbal skills for effective communication and documentation.
• Competent in organizational and time management skills.