HVAC Department Manager

HVAC Department Manager

Ready to take the lead?! We are a growing family-owned commercial mechanical contractor specializing in HVAC installation, service, maintenance, and repair and we're currently looking for an HVAC Department Manager to oversee our HVAC operations & team. This position is ideal for a highly experienced HVAC professional who enjoys hands-on leadership, solving complex technical challenges, improving field operations, and helping crews succeed.

If you're an experienced HVAC professional ready to go the extra mile to connect business to family, we'd love to hear from you!

The HVAC Department Manager is responsible for supporting and leading our commercial HVAC field operations. This position routinely works directly with technicians, dispatch, customers, members of the sales team, office support personnel, other managers, and company leadership to ensure customer satisfaction while meeting department goals and objectives. This role has direct reports. You'll work mostly independently, with regular team collaboration, and reports to a direct supervisor.

• Provides technical leadership and support to HVAC field technicians
• Assists technicians with advanced installation, troubleshooting, diagnostic, and repair strategies
• Serves as the primary technical resource for complex commercial HVAC systems
• Performs daily field operations and technician performance oversight
• Supports scheduling, workforce planning, and workload management
• Conducts job-site visits to assist crews and ensure quality workmanship
• Reviews service documentation, repair recommendations, and completed work orders
• Develop and implement technical training programs for field personnel
• Mentor technicians and support career development opportunities
• Recruits, interviews, hires, and trains technicians as required to meet workload demands, and company or customer expectations and requirements.
• Ensures compliance with company safety standards and industry best practices
• Promotes a culture of accountability, professionalism, teamwork, and continuous improvement
• Works closely with customers to address technical concerns and provide solutions
• Supports department growth through operational excellence and exceptional customer service

• Other duties as assigned by authorized personnel

Education/Experience/Training Requirements

• 10+ years of direct commercial HVAC industry experience
• Advanced knowledge of commercial HVAC systems, controls, and troubleshooting
• Strong installation, diagnostic and problem-solving skills
• Previous experience leading, mentoring, or supervising technicians
• Ability to communicate effectively with technicians, customers, and management
• Strong organizational and time management skills
• Commitment to safety, quality workmanship, and customer satisfaction

Preferred

• Experience managing HVAC teams or departments
• Familiarity with building automation and control systems
• EPA Certification and applicable trade licenses
• Experience with service management software and mobile field service platforms
• Technical certifications from industry manufacturers or organizations

Licensing Requirements

• Valid class D driver's license and commercial insurability required.

Skills/Abilities Requirements

• Highly motivated with a strong drive to accept and lead success and change
• Superior verbal and written communication skills.
• Superior managerial and diplomacy skills
• Technical aptitude to demonstrate knowledge and understanding of HVAC systems, local codes, and utilize resources to find solutions.
• Ability to read, interpret, utilize, and train on manuals, schematics, and control circuits related to HVAC and refrigeration systems.
• Ability to project a professional company image.
• Detail oriented and highly organized with the ability to handle multiple tasks and assignments.
• Ability to perform effectively in a high stress, fast-paced environment.
• Ability to resolve conflict for internal and external customers.
• Proficient in Microsoft Office Suite or related software.
• Ability to effectively learn new software applications independently.
• Ability to travel between business locations and job sites up to 100% of the time.
• Ability to work a non-standard schedule including on-call nights, weekends, and holidays.

LANGUAGE SKILLS

• Ability to read, write and comprehend simple instructions, short correspondence, and memos.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

Stationary Position Frequently required to perform work seated at a desk for 6-8…