Store Manager, Retail & Store Manager

HB: 00307 Altus, Oklahoma (Old Walmart Center) R301US
Hibbett Retail, Inc.

Hourly: $15.00 - $19.50

Job Title:

Store Manager
Department:
Operation
FLSA Status:
Non-Exempt

Reports To:

District Sales Manager

The Store Manager oversees and is responsible for the store's sales efforts in each department, supervises overall operation to ensure efficiency and profitability, enforces company policies, and communicates with the District Sales Manager and Store Support Center to drive initiatives and growth. The Manager represents the company brand in appearance, attitude, and professionalism, is knowledgeable in all product areas, and promotes outstanding customer service.

• Drive store sales and meet sales goals, consistently focused on company growth.
• Manage and control company assets by overseeing the designated store.
• Direct and oversee entire sales efforts in the store.
• Train and mentor store associates in sales strategies and skills.
• Maintain awareness of all store aspects, including sales statistics, inventory, and expenses.
• Consult and collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
• Direct staff to ensure all responsibilities and standards in each department are completed.
• Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
• Conduct personnel recruiting, hiring, training, discipline, and evaluation.
• Manage the store's payroll and schedule to meet labor goals.
• Maintain proper security for the store and partner with Asset Protection to prevent theft and reduce shrink.
• Communicate with the District Sales Manager about inventory movement and inventory goals.
• Implement and track marketing and advertising plans, staying aware of customer trends.
• Stay informed on competition, new ideas, and community events to leverage opportunities.
• Provide extraordinary customer service as outlined in the customer service manual.
• Protect the company's assets and financial information by ensuring accurate internal controls and reporting potential fraud risks.

• Manage subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training.
• Provide overall direction, coordination, and evaluation of the unit.
• Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
• Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; and resolve complaints and problems.

• Bachelor's degree in business or a related field, or equivalent experience.
• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Experience in managing and cultivating a sales team.
• 3‑5 years of customer service experience.
• 3+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem‑solve and juggle multiple tasks and priorities.
• A strong commitment to customer service.
• Strong leadership and communication skills.