Call Center Outbound Business Account Representative

Employer Industry

Telecommunications

• Medical, dental, and vision plans start on your first day
• Life insurance coverage for self, spouse, and children
• Paid time off including vacation, holiday, and personal/sick days
• 401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
• Opportunities for career advancement and recognition through awards programs
• Tuition reimbursement up to $5,250 in the first year

• Follow up with current customers to ensure satisfaction and upsell services based on their needs
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries about services
• Problem‑solve and find solutions to encourage customer commitment

• Minimum of three to six months of related experience and/or training
• Previous outbound telemarketing experience in a call center preferred
• Ability to direct conversations and close sales effectively
• A proactive approach to customer interactions
• Educational background:
  Associate's degree or higher preferred

• Experience in a sales‑oriented environment
• Strong communication skills and ability to build rapport with customers
• Familiarity with Sales Force or similar CRM systems
• Demonstrated commitment to customer service excellence
• Ability to work collaboratively in a team environment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.