Retail Assistant Store Manager

$13.00 to $17.00 per hour

Commission structure pays for every transaction processed.

We are seeking an Assistant Store Manager with over six months of management or key experience. The role is accountable for daily operations, leading and developing store employees, recruiting and retaining talent, achieving financial goals, and managing customer relations. The position supports the Store Manager, analyzing financial statements, implementing asset protection programs, promoting the business, and targeting new customers. The role offers an hourly wage plus commissions based on productivity and store performance.

• Facilitate a customer‑centric environment by engaging customers and rapidly addressing issues.
• Assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent through company‑prescribed channels.
• Open and close the store, counting cash drawers, merchandise, and ensuring procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer store processes: inventory, loan management, merchandising, presentation, systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal setting.
• Maintain operating standards meeting First Cash requirements.
• Monitor loan qualification and buying processes to ensure value and integrity of all loans.
• Complete assigned tasks and training for self‑development.
• Communicate clearly with employees about store mission and profit objectives.
• Stay updated on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Perform other related duties as assigned.

• Physically able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting up to 50 pounds.
• Demonstrated supervisory ability.
• Ability to work with firearms and become certified.
• Willing to assist customers outside the building and retrieve products from exterior storage.
• Minimum age 18 years.
• High School Diploma, GED, or equivalent.
• Flexible to work multiple locations and a flexible retail schedule, including weekends and holidays.
• Work 40+ hours per week; hours are variable and not guaranteed.
• Computer literate and able to operate POS systems and office equipment.
• Strong multi‑tasking, organizational, analytical, and cash‑handling skills.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

• Comprehensive Medical, Dental, Vision, Life, and supplemental plans.
• Earned Wage Access program: withdraw up to 50% of earned wages up to seven times per payroll cycle, available from day two.
• Unlimited commission above hourly base rate.
• Paid vacation: one week after six months, one additional week after one year, two weeks each anniversary thereafter up to five years.
• Sick/Personal: 8 hours after six months, 16 hours each anniversary up to five years.
• Employee discounts on first day and access to over 10,000 discounts.
• Tuition reimbursement up to $2,000 per year for full‑time employees meeting requirements.
• Auto‑enrollment in First Cash 401k after six months.
• Pet insurance program.

First Cash Holdings, Inc. is an Equal Opportunity Employer. The company provides equal employment opportunity and reasonable accommodations for qualified individuals with disabilities.