Account Manager

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 99,600 employees in 130 countries and operating a network of more than 2,600 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride, and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description

The Account Manager is responsible for the sale of reclamation services to existing and prospected customers, as well as securing business opportunities to meet revenue targets, in addition to services for the business lines of Sulphur experts (Sulphur, Amine and Dehydration). The Account Manager is expected to manage a portfolio of clients and build long-term relationships. Applying the sales process, the Account Manager will generate revenue for SGS MPR Services.

The Account Manager will liaise between customers, Operations team, and lab operations to meet customer needs.

* Identifies business leads with existing and potential customers through continuous interaction across the Environmental community.

* Proactively seeks out, intelligently targets and initiates contact with prospective customers to assess potential leads.

* Develops a network of industry contacts and continually qualifies market conditions.

* Through active probing and listening, conducts discovery sessions with qualified leads to identify client needs and determine potential opportunities for the full scope of offerings.

* Assesses client needs against capabilities of SGS.

* Works closely with prospects to develop a value proposition and determine how SGS services will help them achieve their goals.

* Influences and promotes the expansion or establishment of business opportunities through partnering relationships with potential customers and coordinated efforts with other SGS business lines.

* Secures closure on all proposals to new and existing clients and effectively hand over the contract to the Client Services Team.

* Communicates sales process activities reports to update businesses internally. Use of CRM with agreed upon KPI (Key Performance Indicators).

* Provides market intelligence to the Business Development Manager and Operations Manager to assist in developing sales materials, plans, budgets and forecasts.

* Presents and represents SGS at trade shows and technical seminars to build SGS brand awareness and broaden the market and client base.

* Acts as the customer's advocate in interactions with the SGS organization to ensure the customer obtains the best value from the SGS offerings.

* Sets appropriate customer expectations on SGS product and service offerings.

* Represents SGS professionally and ethically in the marketplace.

* Continually develops personal selling skills, acquires industry knowledge, broadens expertise in environmental service offerings and applies them.

Qualifications

Education and Experience

* Bachelor's degree in a relevant field;
Chemistry, Biology, Environmental science (Required)

* 1 year in technical sales, project management, or customer service experience (Required)

* 3 years' experience in the Environmental Industry (Preferred)

Knowledge/ Skills/ Abilities

* Knowledge of the business line services

* Business acumen.

* Ability to demonstrate customer centric selling techniques.

* Strong presentation skills

* Must be a self-motivator and self-starter.

* Creative, innovative and client focused

* Demonstrate diplomacy and networking skills

* Must be able to read, understand and follow work instructions in a safe, accurate and timely manner.

* Candidates must be proficient in using various types of computer software (Word, Excel. PowerPoint & Outlook) including sales tracking tools (i.e. CRM).

* Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.

* Candidates…