Administrative Assistant IV - Mail Room Supervisor - Clements Unit

Job Description - Administrative Assistant IV - Mail Room Supervisor - Clements Unit (028011) )

Job Description

Administrative Assistant IV - Mail Room Supervisor - Clements Unit (028011)

CORR INSTITUTIONS DIV - SPRT OP-MAIL SYSTMS COORD

United States-Texas-AMARILLO

Office and Administrative Support

Regular

Full-time

Travel No

$3,714.08 (RET 2.5% Less)

Monthly

Work Site Visits :
No

Study Material :
Yes

Non-exempt

Feb 25, 2026, 6:00:00 AM

Mar 7, 2026, 5:59:00 AM

JOB SUMMARY

Performs highly complex administrative support work. Work involves providing and coordinating administrative support including disseminating information; developing filing systems; preparing and editing reports and documents; and supervising others. Works under limited supervision with moderate latitude for the use of initiative and independent judgment.

ESSENTIAL FUNCTIONS

• A. Participates in the planning and execution of mail room operations; interprets and disseminates information concerning mailroom policies and procedures; inspects and distributes inmate correspondence, publications, books, and packages; and maintains records and files of inmate correspondence and mail room activities.
• B. Issues postage and writing materials to indigent inmates and maintains related records; reviews and processes denials and handling of contraband; and responds to inmate questions, complaints, and requests regarding correspondence.
• C. Compiles and reviews data and prepares reports; performs data searches and retrieval of inmate’s location and status; develops and maintains filing, record keeping, and records retention; and maintains logs of inmate special, legal, and media mail.
• D. Provides assistance answering and routing telephone calls and taking messages; and provides liaison with the Mail System Coordinators Panel (MSCP) in interpreting correspondence rules.
• E. Supervises the work of mail room administrative support and technical program staff.
• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

MINIMUM QUALIFICATIONS

Education, Experience, and Training

• Graduation from an accredited senior high school or equivalent or GED.
• Three years full-time, wage-earning customer service, clerical, administrative support, technical program support, correctional unit operations, criminal justice, or mail room operations experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
• Experience in the supervision of employees preferred.

• Knowledge of the United States Postal Service regulations.
• Knowledge of office practices and procedures.
• Knowledge of correctional unit operations and mail room operations preferred.
• Knowledge of policies, procedures, rules, and regulations relevant to inmate correspondence preferred.
• Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
• Skill to communicate ideas and instructions clearly and concisely.
• Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
• Skill to interpret and apply rules, regulations, policies, and procedures.
• Skill to prepare and maintain accurate records, files, and reports.
• Skill to supervise others.
• Skill to interpret and translate Spanish to English and English to Spanish preferred.

ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

• A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
• B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
• C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, cart, dolly, and automobile.

Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week.

If any of this information is not provided, your…