Feed Ingredient Technical Coordinator

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

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The primary role for this position is to manage and be responsible for the daily operations of the MICRO Feed Ingredient ration record change process for both feedlot and dairy Micro Weigh System (MWS) customers by conversing with facility owners, managers as well as their consulting nutritionists and veterinarians. This position requires in-depth knowledge and understanding of medicated feeds including their proper use and inclusion into feed in order to meet FDA cGMP regulations.

Shift

Hours:

8:00am - 5:00pm

Location: 8701 Center Port Blvd. Amarillo, TX 79108 United States of America

• Manage daily operations of the Customer Cost Sheet / Ration Record System which requires constant judgement decisions in regards to medicated feed ingredient usage and implementation at the customer's location for both beef and dairy MWS customers.
• Conveys the technical information concerning drug levels for correctly programming the MWS to Micro's Sales/Service Representatives in order to implement ration change requests from consulting nutritionists and veterinarians.
• Responsible for the daily management of customer Feed Ingredient pricing schedules in the Ration Database.
• Consults with feed yard & dairy customers and their nutritionist / veterinarians to determine correct feeding levels for medicated feed ingredients.
• Provide and be able to explain Feed Ingredient Master Formulas to feed yards/dairies and their nutritionists/veterinarians.
• Coordinate & train other Feed Ingredient team members to review MWS Ration Print Outs for accuracy on a daily basis.
• Manage all micro ingredient product price changes to customers, for both USA and Canada, throughout the year.
• Responsible for reviewing for accuracy the drug level changes made by the Micro Serviceman and instructing them implementing corrections if needed.
• Manage & oversee Master Formula retention in Customer FDA Drug Files.
• Responsible for reviewing micro ingredient product pricing changes.
• Analyze for accuracy the customer FDA Drug File and provide updates as needed in order to assure compliance with Federal Laws.
• Oversee for accuracy all micro ingredient product Blue Bird labeling and provide to feed yards and dairy customers in order to meet with FDA requirements.
• Develops and Maintains a Feed Ingredient Product Technical database which requires a working knowledge of the feed ingredient products utilized in the beef & dairy industries.
• Performs other duties as assigned.

A Bachelor's degree in animal science, animal nutrition, agriculture, or related field is preferred. An Associate's degree/Two years of college + Two (2) years of related work experience OR four (4) years of related work experience can be in place of a Bachelor's degree. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Proven customer service skills. Knowledge of the livestock animal health industry is preferred.

Two plus years of administrative support, including experience in accounting is required. Proven customer service skills. Proficiency in Microsoft Office (Excel, Word, PowerPoint). High School diploma required. Knowledge of the livestock animal health industry preferred.

Customer Service:
Is customer oriented, sensitive and responsive to customer needs and priorities; establishes effective working relationships with customers and gains their respect and loyalty; identifies and takes appropriate action on customer needs.

Flexible/Adaptable:
Views change or problems as an opportunity to grow professionally and to develop new and better ways to do things; adjusts readily to alterations in routine; copes effectively with changes in scope or type of work.

Work Commitment:
Pursues commitments and action plans until the desired objective is achieved or is no longer reasonably attainable; strives to achieve organizational and individual performance goals; willingly expends extra effort when necessary to get the job done.

Problem Solving:
Recognizes that a problem exists; identifies possible reasons for the discrepancy and devises and implements a plan of action to resolve it.

Take Initiative:
Assumes responsibility for necessary actions or problem resolution when accountability is not clear; appropriately initiates behavior on projects or other initiatives without requiring explicit management direction or guidance; knows when management involvement is required and seeks it out.

Know the Organization:
Understands the company's objectives; knows the structure of the organization; works effectively within the…