Data Center Field Installations Technician; L1

About NTT DATA

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.

NTT DATA Services is currently seeking a team member to join us in Amarillo, Texas. This entry-level technical role is responsible for executing standardized in-rack installation activities within a data center environment. This includes rack builds, equipment racking and stacking, structured cabling, power connections, and cooling setup tasks (DX and direct-to-chip liquid cooling).

This role provides hands‑on support for deployment activities by following established procedures, checklists, and technical standards to ensure consistent, high-quality installations. Through accurate execution of installation tasks and adherence to defined processes, this role contributes to timely project delivery and minimizes rework or operational risk.

The primary objective is to complete all assigned installation activities in alignment with quality standards, safety requirements, and Service Level Agreements (SLAs). The role is responsible for handling standard, low‑complexity installation tasks, performing routine physical work, and using documented guidelines and supervision where required.

Onsite - shift work - Amarillo, TX

• Perform rack assembly and preparation (rail kits, PDUs, cable management, labeling)
• Rack and stack servers, network, and storage equipment according to design specifications
• Execute structured cabling (copper and fiber) including routing, dressing, and labeling
• Connect power cabling (A/B feeds) following defined redundancy standards
• Assist with in‑rack airflow and cooling setup:
  • Install blanking panels and airflow management components for DX‑cooled environments
  • Support airflow optimization through proper cable routing and rack layout
  • Assist with direct-to-chip (D2C) liquid cooling connections under supervision (e.g., hose routing, quick disconnects)
• Follow installation documentation, diagrams, and method of procedures (MOPs)
• Conduct basic quality checks and report discrepancies or issues
• Maintain cleanliness and organization within racks and work areas

• Comply with all data center safety policies, procedures, and permit‑to‑work systems
• Use appropriate Personal Protective Equipment (PPE) for tasks (e.g., gloves, safety shoes, eye protection)
• Follow safe manual handling practices when lifting and installing equipment
• Adhere to electrical safety standards when working with power connections (under supervision)
• Follow safety procedures for direct‑to‑chip liquid cooling systems, including leak awareness and immediate reporting
• Maintain good housekeeping to prevent trip hazards (e.g., cable management, packaging disposal)
• Immediately report hazards, near misses, or incidents

• Basic understanding of data center environments and IT hardware components
• Familiarity with structured cabling practices (copper and/or fiber preferred)
• Awareness of rack infrastructure (PDUs, rails, cable management)
• Basic understanding of airflow management; exposure to DX or direct‑to‑chip (D2C) liquid cooling is a plus
• Ability to follow technical documentation and standard operating procedures
• Strong attention to detail and willingness to learn
• Ability to perform physical tasks (lifting, working in confined rack spaces, standing for extended periods)
• Basic understanding of health and safety practices in a technical…