Tennis Center Front Desk Attendant

Position: TENNIS CENTER FRONT DESK ATTENDANT
## TENNIS CENTER FRONT DESK ATTENDANTApplylocations:
Tennis Center time type:
Part time posted on:
Posted 8 Days Agotime left to apply:
End Date:
July 16, 2026 (12 days left to apply) job requisition :
JR2993
*
* JOB TITLE:

** Tennis Center Front Desk Attendant (Part Time)
** JOB CLASS NUMBER****:
** HRL
085
* * PAY GRADE:
** H05
* * FLS
* *** A STATUS:
** Non-Exempt
** BUSINESS UNIT NAME:
** Parks and Recreation – Tennis Center - 1830
*
* REPORTS TO:

** Front Desk Manager
** SUPERVISORY WORK:
** None
* * STARTING PAY:**$10.00/hr.
** SUMMARY
* * This position requires heavy public contact in a very fast paced environment. Primary duties include cash management on a daily basis for the Amarillo National Tennis Center (ANTC), including a large volume of electronic membership registrations and court reservations; completing multiple tasks while coping with numerous interruptions; and serving as a front desk attendant, answering a wide variety of questions pertaining to all aspects of the ANTC and the Parks and Recreation Department.
** ESSENTIAL RESPONSIBILITIES
*** Serves as receptionist and front desk attendant for the ANTC, using proper telephone etiquette and communicates clearly and appropriately with youth, parents, staff, and patrons.
* Performs general administrative tasks including promptly returning phone calls, responding to email and other correspondence, sorting and filing records, completing memos and forms, membership and reservation tracking.
* Interacts with customers to provide exceptional service, receive complaints, suggestions and questions, provides information and assistance as requested.
* Provides management with various detailed accounting reports on a weekly or as needed basis including accounting for funds received, computing charges and fees for patrons and members, and preparing and monitoring invoices.
* Must be able to demonstrate initiative, and think, work, and make independent decisions based on sound judgment.
* Have strong teambuilding skills including the ability to lead, cooperate, motivate, and contribute as part of a team with representatives from other areas and departments.
* Answer any questions or concerns from the public or staff about the ANTC and the Parks and Recreation department.
* May open and/or close the facility each day, in a timely and dependable manner.
* Conduct facility tours for visiting patrons and be able to explain amenities, memberships, and anything else pertaining to the Tennis Center.
* Takes accurate messages, communicating necessary information to staff.
* Uses recreation software system to take payments, enroll people in classes and programs, process memberships, and make court rental reservations for the Tennis Center.
* Prepares and balances cash report daily prior to leaving ensuring report accuracy and correct deposit amount.
* Maintain good communication and problem solving skills with all staff, and builds professional relationships with all internal staff and customers.
* Responsible for maintaining cleanliness of the ANTC.
* Be able to handle, in a positive way, the demands that contact with many youth and families bring every day.  This includes stress, tension, noise, and interpersonal conflicts.  Must be able to physically and mentally react immediately to unexpected circumstances and conflicts.
* Performs other job-related duties as assigned.
** M
* *** I
* *** NIMUM REQUIREMENTS
** Must be at least 16 years old. Must have reliable transportation.
** KNOWLEDGE, SKILLS, AND ABILITIES**.
* Ability to operate computers for data entry and word processing with a working knowledge of Microsoft Word, Microsoft Excel, and any other relevant software.
* Maintain confidential records and files.
* Excellent time management skills and the ability to prioritize work.
* Good public relations, communication, multi-tasking, and organizational skills.
* Ability to function in a team oriented environment.
* General knowledge of Parks and Recreation department.
* Ability to operate office equipment, including copy/fax machines, multi-line telephone systems, and scanner.
* Regular and punctual attendance is a requirement of this position.
** ADA PROFILE
** Reasonable accommodation will be…