Customer Service Lead - Part-Time

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast‑paced environment, join Our Burlington team as a Customer Service Lead
!

As the Part‑Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you will be responsible for leading day‑to‑day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly, and professional service at all times. You will lead by example, keeping Our Burlington philosophy and company core values in mind, and ensuring a customer‑first focus while maintaining speed of checkout and customer satisfaction.

• Model company core values, Our Burlington philosophy, and appropriate back‑of‑house standards and execution strategies for the rest of the team.
• Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer‑first focus and delivering a consistently great experience to all customers.
• Maintain a neat and orderly front‑end area, troubleshooting issues with registers and transactions.
• Coordinate meal and break periods and monitor schedule adherence.

Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

Part‑time associates enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

Training and development opportunities are available to help associates grow with the brand.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $13.50 per hour

Location: 01671 – Amarillo