Sr Customer Service Representative

Americold - 10300 Southeast 3rd Avenue - Responsibilities:
Respond to customer inquiries and complaints related to work orders, shipments, and inventory counts.;
Serve as the primary liaison between customers, warehouse, and office for account administration and invoicing.;
Generate and manage paperwork and information for customer work orders, including tracking orders and maintaining inventory records.;
Oversee clerical duties such as maintaining files, answering phones, greeting visitors, and operating office equipment.;
Schedule loads and maintain updated reports to ensure all loads are empty and closed.