Computer Instructor

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

4 days ago Requisition

Job Description

Job Title:
Digital Skills Instructor

Status: Non-Exempt/Full-Time (days first); or Non-Exempt/Part-time (evenings)

MISSION STATEMENT

Goodwill is a local non-profit helping people overcome challenges, build skills, find jobs and grow careers.

We achieve our mission through implementing Goodwill’s core values of integrity, inclusiveness, innovation, and empathy--values that promote and strengthen self-worth and skills that help individuals maintain long-term employment and an improved standard of living.

Summary:

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

This position is responsible for providing computer skills training and support functions related to computer applications and computer hardware. Responsibilities include, but are not limited to, classroom instruction and training in computer skills, developing curriculum to address participant and program needs, and continued enhancement and review of existing technology classes.

Essential Duties and Responsibilities:

All job functions are to be performed following safety guidelines and regulations

• Facilitate Microsoft Office applications in a structured group setting.
• Works with the Career Resources Manager to develop classes in response to demonstrated needs.
• Conduct research to determine appropriate and affordable instructional materials for various student populations.
• Display confidence and tact and maintain optimal learning environment for individuals with differing personalities, learning styles, modalities, and levels of expertise.
• Initiate array of tasks associated with the operation of the computer skills training program.
• Manage and prioritize multiple projects.
• Conduct classes by prioritizing participants’ needs, (Rescheduling or canceling classes only when absolutely necessary, tailoring instructions to the level of the student, and working with other departmental staff, etc.)
• Monitor supply of instructional materials and maintain an adequate inventory of supplies. Request supplies as needed.
• Maintain records and prepare reports as directed by supervisor including, but not limited to: attendance, student progress, case notes, customer satisfaction, and software applications.
• Provide excellent customer service to both external and internal customers.
• Must have patience and work with enthusiasm.
• Effectively market Computer Skills training services.
• Teach individuals at all levels of experience from beginning to advanced computer skills.
• Design and implement performance-based handouts/materials.
• Demonstrate professional conduct and good work habits.
• Enter participant attendance into the database, and update records as needed.
• Report recommendations to other team members and obtain feedback.
• Establish professional relationships with participants and their supports to ensure continuous progress.
• Demonstrate the Mission of Goodwill Industries of Northwest Texas on a daily basis: “Goodwill is a local non-profit helping people overcome challenges, find jobs & grow careers.”
• Demonstrate the Core Four in all interactions: “Be Honest, Be on Time, Work Hard and Be Respectful of Others”
• Attend job fairs and community events as needed.
• Perform other related duties as assigned.

Supervisory Responsibilities:None

Education and/or

Experience:

• Two years of college with demonstrated technical expertise with PCs and software.
• Experience in classroom instruction or experience in training groups of people preferred.
• Must have experience with Windows operating system.
• Must be highly proficient in Microsoft Office and able to pass North Star Assessments
• Must keep up with current computer advancements, uses and changes with the intent of training others.

Qualifications:

To perform this job successfully, an individual must be able to perform each duty…