CSR​/Teller

Job Details:
Level: Entry,

Job Location:

Amarillo Office - Amarillo, TX 79121, Position Type:
Full Time, Job Shift: Day, Job Category:
Banking

• Receive checks, cash, and other payments, and process withdrawals, deposits, and transfers
• Assist customer with opening new accounts including personal, business, CD accounts, etc.
• Provide friendly and helpful customer service to anyone who enters your branch
• Assist with scanning and indexing duties as needed
• Assist the customer in filling out wire transfer forms and ensuring that bookkeeping receives them in a timely manner
• Contact existing and potential customers to inform or offer services
• Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities
• Compile information about new accounts, enter account information into computers, and file related forms or other documents
• Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit
• Refer customers to appropriate bank personnel to meet their financial needs
• Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes
• Collect and record customer deposits and fees, and issue receipts using computers
• Investigate and correct errors upon customers' request, according to customer and bank records

• Minimum 2 years banking experience (or equivalent other experience)
• Strong personnel skills
• Knowledge of banking products and basic banking principles
• Knowledge in Microsoft products such as Excel and Word preferred