Clinic Office Assistant - Medical Records

Extended Job Title

Clinic Office Assistant - Medical Records

The Clinic Office Assistant – Medical Records supports the Medical Records Department by ensuring the accurate preparation, scanning,indexing, and maintenance of patient medical records within the Electronic Medical Record (EMR) system. This position is responsible for organizing paper medical records for digitization,processing Release of Information (ROI) requests in compliance withHIPAA and institutional policies, and maintaining the confidentiality and integrity of protected health information.

The Clinic Office Assistant serves as a resource for medical records operations by providing administrative support to School of Medicine clinics, assisting with electronic health record processes, and responding to inquiries from patients, providers,clinic staff, and external organizations. This position requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple priorities while ensuring accuracy and regulatory compliance. The ideal candidate demonstrates professionalism, excellent customer service, sound judgment, and a commitment to supporting efficient clinical operations through the timely and accurate management of medical records.

The position also assists with departmental projects,provides support for health information systems, and performs additional administrative duties as assigned to support the overall mission of the Medical Records Department.

45515

Professional/Personal Reference

None

17

• Prepares paper medical records for electronic scanning by labeling, sorting, organizing, and verifying accuracy prior toupload into the Electronic Medical Record (EMR) system.
• Scans and indexes patient records into the EMR while maintaining an accurate electronic file structure.
• Processes Release of Information (ROI) requests in compliance with HIPAA regulations, TTUHSC policies, and applicable laws.
• Reviews, compiles, and processes patient medical record requests while ensuring confidentiality and regulatory compliance.
• Provides medical records support to School of Medicine clinics and serve as a resource for medical records processes.
• Communicates professionally with patients, providers, clinic staff, vendors, and other stakeholders via telephone, email, and inperson.
• Maintains accurate departmental records and documentation.
• Assists with departmental administrative processes and maintain knowledge of institutional policies and procedures.
• Coordinates specialized solutions and collect or analyze dataas needed to support departmental operations.
• Performs additional clerical and administrative duties as assigned.
• Assists with special projects related to medical records operations.
• Supports other clinics or departments during high-volume periods or departmental initiatives.
• Assists with data collection and reporting for operational orquality improvement purposes.
• Participates in departmental training and process improvement activities.
• Cross-trains and provide support for additional Medical Records functions as needed.

No

15

Hourly

Monday through Friday 8:00 am - 5:00 pm

Amarillo

• Six months to one year of experience in a healthcare environment supporting clinical applications.
• Experience working with Electronic Health Record (EHR) systems.
• Experience with medical records management, document imaging,and record scanning.
• Knowledge of HIPAA regulations and Release of Information (ROI) procedures.

Performance Improvement Ama

Full Time

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app
4.ttuhsc.edu/payplan .

Day

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age,disability, genetic information or status as…